Absen AW3.9 - User Manual

Questions and Answers

R
Robert JeffersonAug 9, 2025
What to do if the whole screen is black on my Absen Industrial Monitor?
- C
  Cindy CoxAug 9, 2025
  If the whole screen of your Absen Industrial Monitor is black, first, check if the screen power is on. Then, inspect the DVI or HDMI cable to ensure it's not loose. Also, check if the main data cable is tightly inserted. Verify that the sending card is powered on and the running indicator is flashing. If these steps don't resolve the issue, try connecting the computer to an LCD display to check the video card output, updating the video card driver, or replacing the sending card or computer.
J
Julie HernandezAug 15, 2025
Why is my Absen Industrial Monitor screen pixelated?
- P
  Peter McgrathAug 15, 2025
  If the whole screen of your Absen Industrial Monitor appears pixelated or blurred, start by checking if the power plug of the receiving card is tightly inserted and that the power cable isn't burnt out. Also, ensure the power supply has an output and check the receiving card's data cable. If the issue persists, try replacing the data cable, sending the rcfg file, upgrading the firmware version of the receiving card, or replacing the receiving card.
M
Miguel FrederickAug 20, 2025
How to fix black modules on Absen Industrial Monitor?
- N
  nmorrisAug 20, 2025
  If some modules on your Absen Industrial Monitor are black, check whether the power plug of the corresponding module is tightly inserted and whether the power cable is burnt out. Also, check whether the switch power supply of the corresponding module has no output and whether the flat cable is malfunctioning. You may need to replace the flat cable, module, or receiving card, or send the rcfg file.
J
Jennifer JonesAug 27, 2025
What causes chromatic aberration between modules on Absen Industrial Monitor?
- J
  Jessica StevensonAug 27, 2025
  If you notice chromatic aberration between modules on your Absen Industrial Monitor, check whether the module power plug is plugged tightly. If the issue continues, consider replacing the flat cable, power supply, module, or receiving card.
G
guzmandavidSep 2, 2025
Why do all panels on my Absen Industrial Monitor display the same content?
- J
  John DuncanSep 2, 2025
  If all panels of your Absen Industrial Monitor display the same content, set the screen connection on the software. Also, check whether the data port is connected to the correct port.

Summary

Absen AW Series User Manual Overview

Safety Information and Warnings

General Safety Guidelines

Covers crucial safety warnings like risk, manual reading, voltage, hot surface, flammability, and eye protection.

Electrical Safety Precautions

Details on preventing electric shock, grounding, lightning protection, and proper power supply usage.

Fire Prevention Measures

Guidelines for preventing fire hazards, including ventilation, circuit breakers, and temperature limits.

Injury Prevention Guidelines

Instructions on avoiding injury during installation, handling, and operation, including protective gear and eye safety.

Product Description and Specifications

Technical Product Specifications

Detailed technical parameters for AW2.8 and AW3.9 LED panels, covering physical, optical, and application aspects.

Installation Procedures

General Installation Notes

Important considerations for panel installation, including orientation, heat dissipation, and maintenance space.

Front Installation Guide

Rear Installation Guide

Cable Connections and System Testing

Power and Network Cable Connections

Procedure for connecting power and network cables between cabinets.

Post-Installation Inspection

Checks to perform after cabling, including short circuit tests and voltage verification.

Initial Screen Power-On Test

Product Maintenance and Troubleshooting

LED Module Replacement

Detailed steps for replacing LED modules, covering both front and rear access methods.

Common Faults and Solutions

Troubleshooting Black Modules

Solutions for issues where modules appear black, checking connections, power, and module integrity.

Troubleshooting Black Screen

Resolving Pixelation and Blurring

No Control System Detected

Absen AW3.9 Specifications

General

Display Type	LED
Pixel Pitch	3.9 mm
Refresh Rate	3840 Hz
Contrast Ratio	5000:1
Operating Temperature	-20°C to +45°C
Storage Temperature	-30°C to 60°C
Screen Size	Customizable

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Absen AW Series

26 pages