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In-service plan for blood glucose testing
Section 3: Operator In-Service
Planning
Introduction
Quality patient care demands that tests are performed correctly, testing equipment is maintained
properly, and personnel are thoroughly trained. Training and in-servicing are most often used to
provide initial instruction and practice when teaching small groups of personnel to perform blood
glucose monitoring.
The following information will assist you in developing an ACCU-CHEK Inform II system
in-service program for your institution. A Knowledge Test and ACCU-CHEK Inform II System
Skills Checklist have also been added to document prociency and certication in blood glucose
monitoring with the ACCU-CHEK Inform II system. A recertication program and schedule in
compliance with your regulatory agency guidelines are recommended.
Preparation
• The suggested time for each in-service is 30-75* minutes.
• Schedule the in-service in a room that is free from distractions.
• Schedule the in-service at shift change so both incoming and outgoing personnel have an
opportunity to attend.
• Organize the presentation, gather needed supplies, and ensure equipment is operational.
• Ensure there are enough supplies for everyone.
• Whenever possible, make all in-services mandatory.
• Review your facility’s policies and procedures for blood glucose monitoring.
• Ask all personnel to sign the Operator Certication Roster.
Instructors
* Depending on hospital’s prior experience with ACCU-CHEK blood glucose systems and IT connectivity solution;
longer time is need if unfamiliar with ACCU-CHEK products and connectivity.