Acculab VICON - Troubleshooting Error Codes

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Error codes are shown on the main display for approx. 2 seconds. The program then returns automatically to the previous mode.
Display/Problem Cause Solution
No segments appear No power available Check the power supply
on the display
The AC adapter is not plugged in Plug in the AC adapter
Battery is drained Replace battery; recharge battery using
external charger
oL The load exceeds the balance/scale Unload the balance/scale
capacity
UL Weighing pan not in place Place the weighing pan
on the balance/scale
Something is touching Move the object that is
the weighing pan touching the weighing pan
disErr Display overflow: Reduce load on the balance/scale
Value cannot be shown
on the display
calErr Calibration parameter not met; e.g.: Calibrate only when zero is displayed
– Balance/scale not zeroed Press (ZERO) to tare the balance/scale
– Balance/scale is loaded Unload the balance/scale
appErr Weight is too light or Increase the weight on the balance/scale
there is no sample on the balance/scale
with application in use
PrtErr Data interface for Contact the Acculab
printing is blocked customer service center
Max. weighing capacity is less The balance/scale was switched on Place the weighing pan on the
than indicated under “Specifications” without the weighing pan in place balance/scale and press (ON/OFF)
The weight readout is obviously wrong The balance/scale was not calibrated/ Calibrate/adjust the balance/scale
adjusted before weighing
Balance/scale not zeroed Zero the balance/scale
If any other errors occur, contact your local Acculab customer service center.
Error Codes