Acer Aspire TC-865 User Manual

32 - Frequently asked questions
I want to restore my computer to its original settings.
This recovery process helps you restore the C: drive with the original
software content that is installed when you purchased your computer.
Before performing a restore operation, please check the BIOS
settings.
1.Check to see if Acer disk-to-disk recovery is enabled or not.
2.Make sure the D2D Recovery setting in Main is Enabled.
3.Exit the BIOS utility and save changes. The system will reboot.
For more information, see Recovering your system on page 6.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty
(ITW) that gives you security and peace of mind when traveling. An
ITW passport came with your computer and contains all you need to
know about the ITW program. A list of available, authorized service
centers is in this handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel,
to receive the benefits from our support centers. Attach your proof-of-
purchase to the ITW passport.
Note
If your system is the multilingual version, the operating system and language
you choose when you first turn on the system will be the only option for future
recovery operations.
Warning
Your C: drive will be reformatted and all data will be erased. It is
important to back up all data files before using this option.
Note
To activate the BIOS utility, press <F2> when you see the Acer logo during
boot up.

Acer Aspire TC-865 Specifications

General

Memory slots	2x DIMM
Internal memory	12 GB
Memory channels	Dual-channel
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
HDD speed	7200 RPM
HDD interface	SATA III
Storage media	HDD
Optical drive type	DVD±RW
Card reader integrated	Yes
Total storage capacity	1000 GB
Number of storage drives installed	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100/1000Base-T(X)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Bus type	DMI3
Tjunction	100 °C
Processor cache	9 MB
Processor cores	6
Processor model	i5-8400
System bus rate	8 GT/s
Processor family	Intel® Core™ i5
Processor socket	LGA 1151 (Socket H4)
Processor codename	Coffee Lake
Processor frequency	2.8 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	4 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)	65 W
Maximum number of PCI Express lanes	16
Memory clock speeds supported by processor	2666 MHz
Memory bandwidth supported by processor (max)	41.6 GB/s
Maximum internal memory supported by processor	64 GB
DVI port	-
USB 2.0 ports quantity	4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Sustainability certificates	RoHS
Chassis type	Desktop
Product color	Black
Placement supported	Vertical
Product type	PC
Power supply	300 W
Number of execution units	23
On-board graphics card ID	0x3E92
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics 630
On-board graphics card family	Intel® UHD Graphics
On-board graphics card OpenGL version	4.5
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1050 MHz
Number of displays supported (on-board graphics)	3
Scalability	1S
Processor ARK ID	126687
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2015C
Intel Identity Protection Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	350 mm
Width	163 mm
Height	340 mm
Weight	7400 g