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Acer Predator HELIOS 300 - User Manual

Acer Predator HELIOS 300
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USER’S MANUAL

Table of Contents

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Summary

Product Registration

First Things First

Basic Care and Usage Tips

Essential advice on maintaining and using your computer safely.

AC Adapter, Cleaning, and Servicing

Instructions for AC adapter handling, cleaning, and servicing the computer.

Safe Battery Usage Guidelines

Recommendations for optimal battery performance and safety.

Predator Notebook Tour

Screen View Overview

Identifies components visible on the computer screen.

Keyboard View Overview

Identifies components visible on the keyboard.

Left and Right View Ports

Details ports and features on the left and right sides of the computer.

Rear and Base View Ports

Details ports and features on the rear and base of the computer.

Using the Keyboard

Keyboard Lock Keys and Hotkeys

Explanation of lock keys and function key (Fn) hotkey combinations.

Using the Precision Touchpad

Touchpad Gestures

Explains various finger gestures for touchpad control.

Changing Touchpad Settings

Guide to customizing touchpad sensitivity and behavior.

Computer Recovery Options

Creating a File History Backup

Steps to back up files using File History for data restoration.

Creating a Factory Default Backup

Procedure for creating a recovery drive for system restoration.

Resetting the PC

Procedures for resetting the PC while keeping or removing files.

Bluetooth Connectivity

Enabling and Disabling Bluetooth

Instructions for turning the Bluetooth adapter on and off.

Adding Bluetooth Devices

Step-by-step guide to pairing and connecting Bluetooth devices.

Connecting to the Internet

Connecting to a Wireless Network

How to connect to a Wi-Fi network for internet access.

Connecting via Cable or Cellular Network

Instructions for Ethernet and cellular internet connections.

PredatorSense Software

PredatorSense Software Overview

Using the main screen, settings, TrueHarmony, and backlight controls.

Fan Control and System Monitoring

Adjusting fan speeds and monitoring system performance.

Game Sync Settings

Automating settings based on launched games.

App Center and Management

Launching and managing installed applications.

Bluelight Shield

Bluelight Shield Features

Reducing blue light emissions to protect your eyes with adjustable modes.

Securing Your Computer

Security Locks and Passwords

Using physical locks and setting Supervisor, User, and Boot passwords.

BIOS Security and Password Entry

Setting BIOS passwords and configuring boot sequence.

Power Management

Power Saving Settings

Tips for reducing power consumption and disabling Fast Startup.

Battery Pack Management

Battery Characteristics and Charging

Information on battery use, charging, and conditioning new packs.

Optimizing Battery Life and Warnings

Maximizing battery lifespan, checking levels, and responding to low battery warnings.

Traveling With Your Computer

Preparing for Travel and Short Moves

Steps for disconnecting, preparing, and moving the computer safely.

Packing and Travel Considerations

Essential items and precautions for protecting the computer during travel.

Universal Serial Bus (USB)

USB Port Overview and Standards

Explanation of USB ports, standards (USB 2.0, 3.2), and safe removal.

USB Type-C Port

USB Type-C Port Features

Details on USB Type-C connectivity, reversibility, and supported standards.

Thunderbolt 4 Port

Thunderbolt 4 Port Capabilities

Information on Thunderbolt 4 ports, device connectivity, and displays.

Video and Audio Connectors

Connecting a Monitor

Steps for connecting an external monitor to the computer.

Headphones and Microphone Jacks

Using the audio jacks for headphones, speakers, and microphones.

HDMI Interface

HDMI Interface Overview

Explanation of the HDMI interface for digital audio/video.

Frequently Asked Questions (FAQ)

Troubleshooting Common Issues

Solutions for power, screen, audio, and keyboard problems.

Requesting Service Information

Information about the ITW program and service center locations.

Windows 10 Tips and Hints

Basic Windows Operations

How to access Start, view apps, and shut down the computer.

Personalizing Lock Screen and Tiles

Customizing the lock screen, slideshows, and arranging Start menu tiles.

Setting Alarms and Display Resolution

How to set alarms and adjust screen resolution settings.

Installing Apps and Checking Updates

Guidance on installing apps, Microsoft accounts, and checking Windows updates.

Troubleshooting Common Problems

Troubleshooting Tips and Error Messages

General advice and a list of common error messages with their solutions.

Internet and Online Security

Connecting to the Internet

Choosing an ISP and understanding different internet connection types.

Network Connections and Wireless Setup

Setting up LAN and wireless networks, and their benefits.

Internet Security Practices

Protecting your computer from threats, phishing, and malware.

Public Wi-Fi and Windows Security

Precautions for public Wi-Fi and using Windows security tools.

Summary

Product Registration

First Things First

Basic Care and Usage Tips

Essential advice on maintaining and using your computer safely.

AC Adapter, Cleaning, and Servicing

Instructions for AC adapter handling, cleaning, and servicing the computer.

Safe Battery Usage Guidelines

Recommendations for optimal battery performance and safety.

Predator Notebook Tour

Screen View Overview

Identifies components visible on the computer screen.

Keyboard View Overview

Identifies components visible on the keyboard.

Left and Right View Ports

Details ports and features on the left and right sides of the computer.

Rear and Base View Ports

Details ports and features on the rear and base of the computer.

Using the Keyboard

Keyboard Lock Keys and Hotkeys

Explanation of lock keys and function key (Fn) hotkey combinations.

Using the Precision Touchpad

Touchpad Gestures

Explains various finger gestures for touchpad control.

Changing Touchpad Settings

Guide to customizing touchpad sensitivity and behavior.

Computer Recovery Options

Creating a File History Backup

Steps to back up files using File History for data restoration.

Creating a Factory Default Backup

Procedure for creating a recovery drive for system restoration.

Resetting the PC

Procedures for resetting the PC while keeping or removing files.

Bluetooth Connectivity

Enabling and Disabling Bluetooth

Instructions for turning the Bluetooth adapter on and off.

Adding Bluetooth Devices

Step-by-step guide to pairing and connecting Bluetooth devices.

Connecting to the Internet

Connecting to a Wireless Network

How to connect to a Wi-Fi network for internet access.

Connecting via Cable or Cellular Network

Instructions for Ethernet and cellular internet connections.

PredatorSense Software

PredatorSense Software Overview

Using the main screen, settings, TrueHarmony, and backlight controls.

Fan Control and System Monitoring

Adjusting fan speeds and monitoring system performance.

Game Sync Settings

Automating settings based on launched games.

App Center and Management

Launching and managing installed applications.

Bluelight Shield

Bluelight Shield Features

Reducing blue light emissions to protect your eyes with adjustable modes.

Securing Your Computer

Security Locks and Passwords

Using physical locks and setting Supervisor, User, and Boot passwords.

BIOS Security and Password Entry

Setting BIOS passwords and configuring boot sequence.

Power Management

Power Saving Settings

Tips for reducing power consumption and disabling Fast Startup.

Battery Pack Management

Battery Characteristics and Charging

Information on battery use, charging, and conditioning new packs.

Optimizing Battery Life and Warnings

Maximizing battery lifespan, checking levels, and responding to low battery warnings.

Traveling With Your Computer

Preparing for Travel and Short Moves

Steps for disconnecting, preparing, and moving the computer safely.

Packing and Travel Considerations

Essential items and precautions for protecting the computer during travel.

Universal Serial Bus (USB)

USB Port Overview and Standards

Explanation of USB ports, standards (USB 2.0, 3.2), and safe removal.

USB Type-C Port

USB Type-C Port Features

Details on USB Type-C connectivity, reversibility, and supported standards.

Thunderbolt 4 Port

Thunderbolt 4 Port Capabilities

Information on Thunderbolt 4 ports, device connectivity, and displays.

Video and Audio Connectors

Connecting a Monitor

Steps for connecting an external monitor to the computer.

Headphones and Microphone Jacks

Using the audio jacks for headphones, speakers, and microphones.

HDMI Interface

HDMI Interface Overview

Explanation of the HDMI interface for digital audio/video.

Frequently Asked Questions (FAQ)

Troubleshooting Common Issues

Solutions for power, screen, audio, and keyboard problems.

Requesting Service Information

Information about the ITW program and service center locations.

Windows 10 Tips and Hints

Basic Windows Operations

How to access Start, view apps, and shut down the computer.

Personalizing Lock Screen and Tiles

Customizing the lock screen, slideshows, and arranging Start menu tiles.

Setting Alarms and Display Resolution

How to set alarms and adjust screen resolution settings.

Installing Apps and Checking Updates

Guidance on installing apps, Microsoft accounts, and checking Windows updates.

Troubleshooting Common Problems

Troubleshooting Tips and Error Messages

General advice and a list of common error messages with their solutions.

Internet and Online Security

Connecting to the Internet

Choosing an ISP and understanding different internet connection types.

Network Connections and Wireless Setup

Setting up LAN and wireless networks, and their benefits.

Internet Security Practices

Protecting your computer from threats, phishing, and malware.

Public Wi-Fi and Windows Security

Precautions for public Wi-Fi and using Windows security tools.

Acer Predator HELIOS 300 Specifications

General IconGeneral
Form factorClamshell
Product typeLaptop
Product colorBlack
Market positioningGaming
LED backlightYes
Display diagonal17.3 \
Native aspect ratio16:9
Tjunction100 °C
Processor cache12 MB
Processor cores6
Processor modeli7-9750H
System bus rate8 GT/s
Processor familyIntel® Core™ i7
Processor socketBGA 1440
Processor threads12
Processor codenameCoffee Lake
Processor frequency2.6 GHz
Processor cache typeSmart Cache
Configurable TDP-down35 W
Processor lithography14 nm
Processor manufacturerIntel
PCI Express slots version3.0
Processor boost frequency4.5 GHz
Processor operating modes64-bit
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)45 W
Maximum number of PCI Express lanes16
Memory slots2x SO-DIMM
Internal memory16 GB
Memory clock speed2666 MHz
Memory form factorSO-DIMM
Internal memory typeDDR4-SDRAM
Maximum internal memory32 GB
HDD speed7200 RPM
HDD capacity1000 GB
SSD capacity512 GB
HDD interfaceSATA
SSD interfaceNVMe, PCI Express
Storage mediaHDD+SSD
Total storage capacity1512 GB
Number of HDDs installed1
On-board graphics card ID0x3E9B
Discrete graphics card modelNVIDIA® GeForce® GTX 1660 Ti
On-board graphics card modelIntel® UHD Graphics 630
Discrete graphics card memory6 GB
Discrete graphics memory typeGDDR6
On-board graphics card familyIntel® UHD Graphics
Maximum on-board graphics card memory64 GB
On-board graphics card OpenGL version4.5
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1150 MHz
Battery capacity3720 mAh
Battery life (max)6 h
Number of battery cells4
Number of built-in speakers2
Cable lock slot typeKensington
Antenna type2x2
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version5.0
Top Wi-Fi standardWi-Fi 5 (802.11ac)
WLAN controller modelKiller Wireless-AC 1550i
Ethernet LAN data rates10, 100, 1000 Mbit/s
Charging port typeDC-in jack
USB 2.0 ports quantity0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity-
Pointing deviceTouchpad
Keyboard languageSwiss
AC adapter power180 W
Processor ARK ID191045
Processor package size42 x 28 mm
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Weight and Dimensions IconWeight and Dimensions
Depth280 mm
Width403.5 mm
Height24.7 mm
Weight2900 g

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