Troubleshooting
Message / Symptom Possible causes Solution
“Low Batt”. Batteries are flat. Recharge batteries.
“Error 01- 02” Device is too warm to Allow device to cool before use.
then shutdown. operate (above 60C).
“Error 07” Output shorted (i.e. leads Check output lead or pads are not
then shutdown. or electrodes touching) touching. Turn device off then on.
or safety limit reached. Otherwise follow instructions for 03-06.
Non-responsive Internal fault. Remove and replace batteries.
or locked up display. Reset device as described on p 31.
Electrodes Poor adhesion with skin. Check electrodes are not peeling away.
become hot
during use. Power set too high. Reduce power level by 25%.
“Check Leads and Pads” The electrodes are not Make sure that the lead wire is properly
on display. properly stuck to the connected to both the device and the
skin. electrodes. Ensure that the electrodes
are firmly stuck to the skin. Replace
Badly connected lead electrodes if required. If skin is very
wire. hairy, cut short underneath the
electrodes and try again.
Very hairy skin. If none of the above works, disable
Pad Detect in Settings (p 32).
Blank screen. Batteries are flat or not Recharge batteries and check
correctly inserted. orientation.
“Error 03-04-05-06” Internal error. Turn device off then on, if error persists
then shutdown. reset device (see instructions on p 31).
“Error 08” TSE/IC Switch Check switch is fully over to correct side
then shutdown. stuck in mid position Otherwise follow instructions for 03-06.
Display does not Weak or dead batteries. Recharge batteries.
come on even
though batteries Batteries installed the Check that batteries are inserted the
are inserted. wrong way around. right way around.
Beeping noise when Device not fully pushed Remove from cradle and reinsert
inserted in cradle into cradle. pressing firmly home.
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