17
TROUBLESHOOTING
IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED, VISIT OUR WEBSITE AT
www.activeproducts.com OR CALL CUSTOMER SERVICE AT 1-866-924-7626 FOR HELP.
Symptom Cause Solution
Motor buzzes but fails to run. Supply voltage
below minimum.
Verify that only the pres-
sure washer is running on
this circuit.
System has residual pressure. Turn unit “OFF”, squeeze
trigger on spray wand to
release pressure, then turn
unit “ON”.
Voltage loss due to
extension cord.
Unplug any extension cords
attached and plug the unit
directly into the outlet.
Pressure washer not used
for long periods.
Call the Toll-Free Hotline.
Residual friction among
components. Unit might
hum.
Disconnect water supply
and power ON for 2 to 3
seconds, repeat couple
times or until the motor
starts.
No Water Water supply is OFF. Turn ON water supply.
Kink in the garden hose. Remove kink in garden
hose.
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