15
Problem Possible Solution
Inaccurate
temperature or
humidity
• Make sure both the display and 5-in-1 sensor are
placed away from any heat sources or vents
(see page 7).
• Make sure both units are positioned away from
moisture sources (see page 7).
• Make sure 5-in-1 sensor is mounted at least 5 ft off of
the ground.
• Calibrate indoor and outdoor temperature and
humidity (see page 17).
No rainfall
• Check to ensure the rain gauge stabilizer (plastic tab)
has been removed from the bottom of the sensor.
• Clear debris, such as leaves, out of the rain collector
funnel and debris screen.
Inaccurate wind
readings
• What is wind reading being compared to? Pro
weather stations are typically mounted at 30 ft high
or more. Make sure to compare data using a sensor
positioned at the same mounting height.
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minimum of 5 ft in the air with no obstructions around
it (within several feet).
• Ensure wind cups are spinning freely. If they hesitate
or stop try lubricating with graphite powder or spray
lubricant.
USB connectivity
not working
• Verify display is in USB mode 3 (see page 8).
• Unplug USB from display to computer for 20 seconds,
and then plug back in.
• Check that the batteries are installed correctly.
Batteries may need to be replaced.
• Reset the display by pressing the reset button, located
on the back of the display. Date and time will need to
be entered after a reset.
Display screen
not working
• Check that the power adapter is plugged into the
display and an electrical outlet.
• Reset the display by pressing the RESET button,
located on the back of the display. Date and time will
need to be entered after a reset.
Troubleshooting
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