AcuRite 06006 - Troubleshooting Data Access; Resolving Online;App Data Access Issues; Troubleshooting Data Reception from Display

16
Problem Possible Solution
Cannot access data
online or on the
AcuRite mobile app
• Verify under Status that data was received from the
indoor display. The timestamp should update every
18-36 seconds.
•
Verify that you created an account.
:\nKbm^Zii%Zg]maZmrhnbginmma^]blieZrl=>OB<>
ID as a part of the account setup.
• Verify the PC that the display is connected to is
always powered ON.
• Verify the PC that the display is connected to is
always connected to the internet.
O^kb_rmaZmma^]blieZrl=>OB<>B=bl^gm^k^]
correctly in the PC Connect software on your PC.
• Verify that “Sharing” is enabled in the PC Connect
software on your PC.
No data received from
indoor display
• Verify that the USB cable is securely connected to the
display AND to the PC.
• Verify the display is powered ON.
• Restart the PC Connect software.
• Unplug the USB cable from the PC for 1 minute,
then plug the cable back in again.
• USB port may be malfunctioning, try using a different
USB port.
Troubleshooting