8/20/2008 Adobe
®
Illustrator
®
Read Me 6 of 7
Please refer to
Adobe Support for late-breaking information and known issues for all Creative
Suite 4 applications.
GB18030 support for Windows XP
In order to support the display of all characters of the Chinese standard GB18030 on Windows
XP systems, Adobe recommends the installation of the Microsoft GB18030 Support Package.
This support package will update an XP system with, among other things, fonts and input-
method-editors (IMEs) to correctly support GB18030. The support package is available as a
download from the Microsoft website. (#BG061690)
Customer care
Customer Service
Adobe Customer Service provides assistance with product information, sales, registration, and
other non-technical issues. To find out how to contact Adobe Customer Service, please visit
Adobe.com for your region or country and click on Contact.
Support Plan Options and Technical Resources
If you require technical assistance for your product, including information on complimentary and
fee-based support plans and troubleshooting resources, more information is available at
http://www.adobe.com/go/support/. Outside of North America, go to
http://www.adobe.com/go/intlsupport/ and click on Change beside the country name in order to
select your own area.
Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user
forums and more. We are continually making additional tools and information available online in
order to provide you with flexible options for resolving issues as fast as possible.
If you are having any issues with installing or uninstalling any of your Creative Suite 4
applications, please try rebooting your system prior to contacting Support. For additional CS4
installation help, go to
www.adobe.com/go/cs4install/.
Other resources
Documentation
Order printed documentation at
www.adobe.com/go/buy_books.
Online Resources
For complete Help plus community-based instruction, inspiration, and support, go to
www.adobe.com/go/Illustrator/community_help.
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