Contact your authorized ADVANTAGE dealer for details of
our warranty policy.
If your ADVANTAGE component must be serviced, please
contact your dealer. Your dealer will then decide whether the
problem can be remedied locally, or whether to contact
ADVANTAGE for further service information or parts, or to
obtain a Return Authorization.
Important!
Return authorization must be obtained from our Technical
Services Department BEFORE a unit is shipped for Service.
It is extremely important that information about a problem be
explicit and complete. A specific, comprehensive description
of the problem helps your dealer and the Technical Services
Department locate and repair the difficulty as quickly as
possible.
A copy of the original bill of sale will serve to verify warranty
status. Please include it with the unit when it is brought in for
warranty service.
Warning!
All returned units must be properly packaged (preferably in
their original packing material), and the proper return
authorization numbers must be marked on the outer carton
for identification. If the packaging to protect the unit is, in our
opinion or that of our dealer, inadequate to protect the unit,
we reserve the right to repackage it for return shipment at the
owner’s expense. Neither ADVANTAGE nor your dealer can
be responsible for shipping damage due to improper (that is,
non-original) packaging.
Your dealer can order a new set of shipping materials for you
if you need to ship your component and no longer have the
original materials. There will be a charge for this service. We
strongly recommend saving all packing materials in case you
need to ship your unit some day.
Warranty
Obtaining Service
7
ADVANTAGE
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