Problem Possible solution
The appliance makes an un‐
usual noise and vibrates.
• Make sure the levelling of the appliance is correct. Refer to "Installation in‐
struction".
• Make sure that the packaging and/or the transit bolts are removed. Refer to
"Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme duration in‐
creases or decreases during
programme execution.
• The ProSense System is able to adjust the programme duration according to
the type and the laundry load size. Refer to "The ProSense System load de‐
tection" in "Daily Use" chapter.
The washing results are not
satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you wash the laun‐
dry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in the drum
during the washing cycle.
• Reduce the quantity of detergent.
After the washing cycle,
there are some detergent
residues in the dispenser
drawer.
• Make sure that the flap is in the correct position (UP for powder detergent -
DOWN for liquid detergent).
• Make sure you have used the detergent dispenser according the indications
given in this user manual.
After the check, activate the appliance. The programme continues from the
point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
14.2 Emergency door opening
In case of power failure or functioning failure
the appliance door remains locked. The
washing programme continues when the
power is restored. If the door remains locked
in case of failure, it is possible to open it
using the emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure that the
water temperature is not too high and
the laundry is not hot. If necessary,
wait until they cool down.
CAUTION!
Risk of injury! Make sure that the
drum is not rotating. If necessary, wait
until the drum stops rotating.
Make sure that the water level inside
the drum is not too high. If necessary,
proceed with an emergency drain
(refer to «Emergency drain» in «Care
and cleaning» chapter).
To open the door, proceed as follows:
1. Press the On/Off button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Pull the emergency unlock trigger
downward once. Pull it once again, keep
it tensed and, in the meanwhile, open the
appliance door. The emergency unlock
trigger is located where indicated by the
following picture.
ENGLISH 45
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