33ENGLISH
15. BEFORE CALLING
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is not
making any ice.
• Ice maker is turned o.
• Refrigerator is not
connected to water line
or water valve is not open.
• The water supply line
is kinked.
• The water lter is not seated
properly.
• The water lter may be
clogged with foreign
material.
• Turn on ice maker. For the
fresh food ice maker, press
ice maker on-o button once.
• Connect the unit to the
household water supply and
ensure the water valve is
open.
• Ensure that the supply line
does not kink when the
refrigerator is pushed into
place against the wall.
• Remove and re-install the
water lter. Be sure to seat it
fully into the locked position.
• If water dispenses slowly
or not at all, or if the lter
is six months old or older,
it should be replaced.
Ice maker is not
making enough ice.
• Ice maker is producing less
ice than expected.
• The water lter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Water pressure is extremely
low. Cut-o and cut-on
pressures are too low
(well systems only).
• Reverse osmosis system
is in regenerative phase.
• The ice maker will produce
approximately 1 kg of ice
(fresh food ice maker)
every 24 hours depending
on usage conditions.
• If water dispenses slower
than normal, or if the lter
is six months old or older,
it should be replaced.
• Ensure that the supply line
does not kink when the
refrigerator is pushed into
place against the wall.
• Have someone turn up the
cut-o and cut-on pressure
on the water pump system
(well systems only).
• It is normal for a reverse
osmosis system to be
below 20 psi during the
regenerative phase.
Ice cubes are
freezing together.
• Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
• Remove ice container and
discard ice. The ice maker
will produce fresh supply.
Ice should be used at least
twice weekly to keep the
cubes separated.
To Next Page
Loading...
