12. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
12.1 Error Codes
The appliance does not start or it stops during operation.
First try to find a solution to the problem (refer to the table). If the
problem persists, contact the Authorised Service Centre.
WARNING!
Deactivate the appliance before carrying out any check.
In case of major problems, the acoustic signals operate, the
display shows an error code and the Start/Pauze button may
flash continuously:
Error
code
Possible cause Remedy
E5A
Appliance motor over‐
loaded.
Too much laundry or en‐
trap in the drum.
The programme was not
completed. Remove the
laundry from the drum,
set the programme and
restart the cycle.
E97
Internal fail. No commu‐
nication between elec‐
tronic elements of the
appliance.
The programme was not
finished properly or the
appliance stoped too
early. Switch the appli‐
ance off and on again.
If the error code appears
again, contact the Au‐
thorised Service Centre.
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