My Android phone will not connect wirelessly to the head unit
• Your mobile phone must be a compatible Android phone with an active data plan, 5 GHz
Wi-Fi support (802.11/ac), and the latest version of the Android Auto app.
• Compatible Android phones include:
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Any phone with Android 11.0 or above
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A Google or Samsung phone with Android 10.0 or above
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A Samsung Galaxy S8, Galaxy S8+, or Note 8, with Android 9.0 or above
• If your phone does not meet the compatible Android phone list but has 5 Ghz Wi-Fi support,
you can follow these steps. (Note: We cannot guarantee this will provide a reliable Wireless
Android Auto experience and is used as a work around for older phones)
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Go to the settings of the Android Auto app
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Scroll down to the bottom where is states version number
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Tap this several times until a pop up message appears asking to enable Developer
options. Accept this message
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Tap on the 3 dots in the top right corner and choose Developer Settings
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Scroll down until you can find ‘Add wireless projection to settings’ and enable this. (Make
sure that it is also ticked in the settings of Android Auto under ‘Wireless projection’ section.)
°
Try the connection process again
My Mobile phone will not connect to the head unit
• If you are having trouble connecting your phone to the head unit, try restarting your phone
and try again.
• It is also recommended to do a factory reset on the head unit as this will solve most of the
connection issues between your phone and your head unit.
• Make sure your phone is up to date with the latest software updates.
Android Auto/Apple CarPlay won’t work unless Park Brake is active but the kit didn’t
have a Park Brake connection.
• If the harness that came with your kit didn’t have a park brake connector then you must
manually make a connection between your hand brake and the harness on the headunit for
these functions to work.
Do I have to connect the GPS module for Android Auto/Apple CarPlay to work?
• It is highly recommended to connect the GPS module to the head unit and place it where it
has a clear line of sight to the sky as it will assist the GPS tracking for maps when using
Android Auto or Apple CarPlay.
• If you do not use the GPS module then the GPS tracking will rely purely on your phone's
tracking performance which may be spotty depending on the location of the phone in the
vehicle.
FAQ/TROUBLESHOOTING
18
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