Aertesi SOFFIO Series

Questions and Answers

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Yvonne McgeeAug 9, 2025
What to do if my Aertesi Fan does not work?
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  Pamela SmithAug 10, 2025
  If your Aertesi Fan isn't working, several factors could be at play. First, check the breaker or fuse to ensure there is current. If that's not the issue, the thermostat might be damaged; verify if there is power to the terminals of the fan (and / or 0-10V signal for EC). Also, make sure all electrical connections are correct by verifying them within the supplied wiring diagram. Finally, for AC motors, a broken capacitor could be the culprit, requiring a replacement.
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knapprachelAug 14, 2025
Why does hot air come out as cold air in my Aertesi SOFFIO during summer or winter?
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  April KelleyAug 14, 2025
  If your Aertesi Fan is blowing the wrong temperature air, several issues could be the cause. Check if the inlet water temperature is less than 10°C in summer or more than 40°C in winter. Also, verify that the temperature difference (dT) between water input and output is at most 7K, and ensure all manual shut-off valves are fully open. A broken valve actuator may also prevent proper valve opening, and trapped air in the battery can disrupt performance, so purge the coil using the air valve.
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Aaron MartinezAug 19, 2025
What to do if my Aertesi SOFFIO has insufficient air flow?
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  Jennifer PriceAug 19, 2025
  If your Aertesi Fan isn't providing enough airflow, the issue could stem from a dirty filter, so try cleaning or replacing it. Another potential cause is a dirty battery, which can be cleaned with lens cleaner. Also, make sure that you haven't selected too low speed. Try selecting a higher speed (max or med).
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Karen GrahamAug 25, 2025
Why is my Aertesi Fan dripping from the tank?
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  Jennifer JonesAug 25, 2025
  If your Aertesi Fan is dripping from the tank, it could be due to several reasons. Start by checking the outflow of the exhaust pipe, as the condensate drain might be clogged. Ensure the pan is level or slightly tilted towards the drain to prevent water accumulation. Insulate all chilled water pipes to prevent condensation. Check the seals of hose connections for any leaks. Lastly, a dirty pan can disrupt the normal flow of condensate, so clean it thoroughly.
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stephengomezAug 29, 2025
How to fix a noisy Aertesi SOFFIO?
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  Michelle BoydAug 29, 2025
  If your Aertesi Fan is making excessive noise, there are a few things you can check. Visually inspect the fan to ensure it is undamaged. Also, make sure that the fan is firmly secured to the machine frame. Finally, if the speed is too high, select a lower speed (min or med).
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Fred LindseySep 3, 2025
What to do if there is condensation on the discharge grille of my Aertesi Fan?
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  jessicalambSep 3, 2025
  If you're seeing condensation on the discharge grille of your Aertesi Fan, the water may be too cool. Try raising the water inlet temperature. Additionally, ensure the fan speed isn't too low by increasing it to medium or maximum.

Aertesi SOFFIO Series Specifications

General

Model	SOFFIO Series
Type	Ceiling Fan
Mounting	Ceiling
Reversible	Yes
Warranty	2 years
Blade Span	1200mm
Color	White

Aertesi SOFFIO Series - User Manual

Table of Contents

Questions and Answers

Aertesi SOFFIO Series Specifications