31PVS-14 USER MANUAL
TABLE 3-1. OPERATOR TROUBLESHOOTING
MALFUNCTION
PROBABLE CAUSE/TEST/
INSPECTION
CORRECTIVE ACTION
1. Monocular fails to
activate.
Visual.
Check for defective, missing,
or improperly installed battery/
batteries
Turn the power switch to RESET/
OFF, and then turn it ON.
Replace the battery or install it
correctly.
2. IR source fails to
activate.
In a dark location with system
turned on, activate IR source.
Visually check IR source operation;
scene should brighten.
If the IR source still fails
to activate, please contact
Customer Support.
3. IR source indicator
fails to activate.
Visual. Please contact Customer
Support.
4. Poor image quality. Check objective lens or eyepiece
lens focus.
Check for fogging or dirt on the
objective and eyepiece lenses.
Refocus.
Clean lens surfaces per
Paragraph 4.4.1.
5. Light visible around
eyecup.
Check eye relief distance.
Check eyecup for resiliency.
Adjust for proper eye relief
distance.
If eyecup is defective, please
contact Customer Support.
6. Diopter adjustment
cannot be made.
Check to see if the diopter
adjustment is bent or broken.
If damaged, please contact
Customer Support.
7. Battery cap is difficult
to open.
Verify that the O-ring is present.
Check for damage to the battery
cap.
If the O-ring is missing, please
contact Customer Support.
If damaged, please contact
Customer Support.
8. Head straps cannot
be tightened.
Check for defective buckles,
fasteners, or straps.
If damaged, please contact
Customer Support.
9. Head mount or helmet
mount socket and head
mount/helmet mount
adapter latch does not
catch.
Check socket or latch for dirt.
Check socket or latch for damage.
Clean socket and latch.
If damaged, please contact
Customer Support.
10. Monocular does not
shut off when exposed
to bright light.
Visual.
Perform the following test in
daylight or bright room light (not
fluorescent light).
Place the cap over the objective
lens. Turn the monocular ON and
observe that it cuts off within 30-
70 seconds after powered on.
Turn the monocular OFF and then
ON to power up the monocular.
If damaged, please contact
Customer Support.