Troubleshooting
Unable to starting up
1. Check whether the power is
sufficient
No sound when play
music
1. Turn up the volume
2. Check whether the earphones are
well inserted.
3. Check whether supports the music
format.
4. Check whether the music file has
been damaged
Unable to download
files to device
1. try another micro SD card
2. Check whether the device has been
correctly connected with computer.
3. Check whether there are enough
storage space in the device
3.Try another USB cable
There is noise when
play the device
1. Check whether the plug of earphone
is clean
2. Check whether the music file has
been damaged
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