Aiphone IXG Series - Precautions

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This guide covers conguring the IXGW-TGW gateway adaptor to use the included SIM card for network and telephone connections. It
also includes instructions to provide end users on registering their phone numbers to the IXGW-TGW.
This guide assumes that the rest of the IXG Series system has been progammed and is operational, including providing the
IXGW-TGW with an IP address, assigning it to the desired units, and conguring it for mobile app use (if required). If these steps have
not been completed, consult the IXG Quick Start Programming Guide here: https://www.aiphone.com/IXG-Series-QuickStartGuide
IXG Support Tool is needed to set up the system, and can be downloaded here: https://www.aiphone.com/IXG-SupportTool
Overview
The IXGW-TGW comes with an AT&T
®
SIM card already installed. Using other SIM cards and mobile providers is not supported.
The two antennas that come included with the IXGW-TGW screw onto the front of the unit. These can be adjusted to improve the
wireless connection on the station. See pages 6 and 7 for instructions on how to determine the wireless connection status and strength
on the station.
Hardware Notes
Gateway Registration
Navigate to Gateway Settings, Gateway Registration. Most of these settings will have already been congured, but there are a few
that relate to telephone registration and wireless network conguration.
The guidance language will be used if an end user registers their phone number by calling the IXGW-TGW directly. The
Default Guidance Language is English, which can be changed using the drop-down menu. Users will be able to select any of the
available languages from the phone directory.
The checkboxes beneath Available Languages can be used to remove languages from that list.
To access the settings covered in this guide, select View, Advanced.
Advanced Mode