11
v. WALL THERMOSTAT IDENTIFICATION AND
OPERATION
If your Coleman-Mach roof top Heat Pump is
controlled by a wall thermostat, refer to the operation
manual that was included with the thermostat.
vi. WARRANTY SERVICE
Let’s face it. Sometimes even the best products may
need service. To obtain warranty service on your
Coleman-Mach Heat Pump, please contact your
selling dealer, or you may access our web site on the
Internet at www.Airxcel.com for answers to the most
frequently asked questions and service center
locations.
Airxcel, Inc. support help may be accessed by e-mail
at RVPSupport@Airxcel.com. All written
correspondence should be directed to:
AIRXCEL, INC. - RV Products Division
P.O. Box 4020
Wichita, KS 67204
IMPORTANT
1. Carefully read the LIMITED 2 YEAR WARRANTY,
the OPTIONAL THREE YEAR EXTENDED
PARTS WARRANTY, sample contract, terms,
conditions, exceptions and exclusions regarding
your unit at www.Airxcel.com.
2. An optional three year extended parts only
contract is available at an additional cost of
$89.95. To obtain this optional three year parts
contract, fill out the application located on the back
of this manual. Once completed, cut along the
dotted lines, and mail the application and your
check or money order to the address above.
Applications must be made within ninety (90) days
of the original purchase.
3. Inquiries about your Coleman-Mach Heat Pump
must include the model and serial numbers and
the date of purchase. The model and serial
numbers can be found on the I.D. label located on
the Heat Pump basepan return air opening at the
bottom of the roof unit. This information may also
be found on the Heat Pump rating plate.
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