Alcatel-Lucent 8410D User Manual

1
About Your Telephone
Your 8410D is a multi-appearance digital telephone. The display, along with the softkeys and display control buttons,
offers valuable added functionality. To familiarize yourself with the buttons and features on your 8410D telephone,
refer to the figure below and then read the following explanations.
Call appearances/feature buttons
At least three of these 10 buttons are devoted to incoming and outgoing calls (call appearances) and are labeled
with an extension number; the remaining buttons access features (feature buttons) and are labeled with a
feature name. Each has a red light telling you this is the line you are using or this is the line you will get when
you lift your handset. The green status light next to each call appearance and feature button tells you the line
or feature is being used.
Conference button
For setting up conference calls. This button is labeled <Conf>.
Dial pad
The standard 12-button pad for dialing phone numbers and accessing features. The letters “Q” and “Z” have
been added to the appropriate dial pad keys for directory access, and the “5” button on your dial pad has raised
bars for visually-impaired users.

Alcatel-Lucent 8410D Specifications

General

Model	8410D
Speakerphone	Yes
Call Waiting	Yes
Caller ID	Yes
Networking	Ethernet
Protocols	SIP
Supported Features	Call Transfer, Conference Calling

Summary

Telephone Overview and Components

Call Appearance/Feature Buttons

Buttons for calls and features with status lights.

Display and Controls

Screen and buttons for information and feature access.

Detailed Component Explanations

Display and Control Buttons

Detailed descriptions of the display screen and its control buttons.

Core Function Buttons

Descriptions of buttons like Handset, Hold, Mute, Speaker.

Softkeys and Their Role

Explanation of the context-sensitive softkeys.

Feature Finder

Abbreviated Dialing (AD)

Stores numbers for quick dialing.

Automatic Callback

Automatically redials busy or unanswered extensions.

Call Coverage/Consult

Redirects calls and allows consultation with the principal.

Call Forwarding All Calls

Temporarily forwards all incoming calls to another extension.

Key Telephone Features

Display, Softkeys, and Control Buttons

Details the interaction between display, softkeys, and control buttons.

Advanced Feature Operations

Additional Feature Functions

Abbreviated Dialing Setup and Usage

Abbreviated Dialing Softkey Features

Details features like Program, Pause, Mark, Wait, Suppress for AD.

Programming an AD Button

Step-by-step guide to program telephone numbers onto AD buttons.

Abbreviated Dialing Procedures

Placing an AD Call

Instructions for initiating a call using a programmed AD button.

Programming Personal Lists

Steps to add numbers/codes to personal lists for dialing.

Message and Call Management

Automatic Callback Procedures

Procedures for setting up and canceling automatic callbacks.

Call Coverage Procedures

Details on answering calls for coworkers and leaving messages.

Call Handling and Forwarding

Temporary Call Forwarding

Instructions for temporarily redirecting all calls to another extension.

Call Management and Conferencing

Adding Parties to Conference Calls

Guide for adding new participants to an ongoing conference call.

Conference and Directory Operations

Using Display and Softkey Features

Entering Softkey Mode

Guide to accessing and navigating feature option screens.

List of Available Softkey Features

Provides abbreviations and descriptions of available softkey features.

Activating Features with Softkeys

Example: Activating Call Forwarding

Demonstrates using softkeys to activate Call Forwarding All Calls.

Exiting Features and Volume Control

Call Information and Redial Functions

Muting and Ringing Options

Testing and Call Redirection Features

Speakerphone and Call Redirection Management

Number Storage and Time Display

Timing and Call Transfer Procedures

Transferring Calls to Extensions

Detailed steps for sending a call to another extension or number.

Troubleshooting Common Issues

Feature Malfunction Resolution

Steps to resolve when a feature does not operate as expected.

No Dial Tone Troubleshooting

Troubleshooting steps for lack of dial tone.

No Ringing Troubleshooting

Solutions for when the telephone does not ring.

Button Light Troubleshooting

Diagnosing problems with button lights not illuminating.