Alcatel-Lucent 8950 AAA

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Obtaining Technical Support

viii

365-360-001R6.0

Issue 1, December 2008

• Customers in the USA and Canada, call 1-866-LUCENT8, Prompt 3. If you are not

registered, use Prompt 7.

• Customers in other international locations, call +1-510-74 2000 or

+1-410-381-3484

• Alcatel-Lucent Customer Support Web Site: http://www.alcatel-lucent.com/support/

• Alcatel-Lucent Customer Support Web Site: http://support.lucent.com

Support Channel 2: If you have purchased 8950 AAA within the last 90 days, you can

contact Lucent Technologies World-Wide Services (LWS) for email support:

• Alcatel-Lucent Customer Support Web Site: http://support.lucent.com

Important! If you are a first time LWS support user OR if you have not yet

registered your 8950 AAA service contract, contact LWS.

Support Channel 3: If you are evaluating 8950 AAA for purchase or need sales

information or technical support (but do not have a support contract), contact us for:

• Technical support questions, review the 8950 AAA Discussion Forum:

http://www.8950AAA.com/cgi-bin/dcforum/dcboard.cgi

• Pre-sales product questions, send an email to: tech-sales@8950AAA.com

• Sales information, send an email to sales@8950AAA.com

• Queries from Alcatel-Lucent employees, Sales Teams, VARS and Resellers, send an

email to: radius-internal@8950AAA.com

• Other non-technical requests, send an email to: tech-sales@8950AAA.com

How to Comment

To comment on this information product, Online(<http://www.lucent-info.com/comments>http://www.lucent-

info.com/comments/)

email your comments to the Comments Hotline: comments@alcatel-

lucent.com.

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Alcatel-Lucent 8950 AAA - Page 16

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