Alcatel 1054X - My Files; Managing Audios, Images, Videos and Others; Formats and Compatibility

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In no event shall TCL Communication Ltd. or any of its affiliates be liable for indirect, incidental or
consequential damages of any nature whatsoever, including but not limited commercial or financial
loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential
damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
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Accessories
(1)
......................................
The latest generation of alcatel GSM mobile phones offers a built-in handsfree feature that allows you
to use the telephone from a distance, placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the headset.
1. Standard charger
2. Battery
Only use your telephone with alcatel batteries, chargers and accessories in your box.
(1)
Depending on your product and market.
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Troubleshooting ..................................
Before contacting the service centre, you are advised to follow the instructions below:
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its performance.
• You can reset by long pressing the # key and the power on/off key under power off mode. ALL User
phone data: contacts, messages and files will be lost permanently. It is strongly advised to fully back
up the phone data and profile before doing formatting.
and carry out the following checks:
My phone can't switch on
• Check the battery contacts, remove and reinstall your battery, then turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please reset the phone using the power key and the # key.
My phone is frozen or has not responded for several minutes
• Restart your phone by pressing and holding the key
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please reset the phone using the power key and the # key.
My phone turns off by itself
• Make sure the power off key is not mis-contacted
• Check the battery charge level
• If it still does not work, please reset the phone using the power key and the # key.
My phone can't charge properly
• Make sure you are using an alcatel battery and the charger from the box
• Clean the battery contact if it’s dirty
• Make sure your battery is inserted properly before plugging in the charger
• Make sure that your battery is not completely discharged; if the battery power is empty for a long
time, it may take around 20 minutes to display the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C to +40°C)
• When abroad, check that the voltage input is compatible
My phone can't connect to a network or "No service" is displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My phone can't connect to the Internet
• Check that the IMEI number (press *#06# ) is the same as the one printed on your warranty card
or box
• Make sure that the internet access service of your SIM card is available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location