Alcatel 1X - Page 58

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• Make sure that your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the
Volume up/down key.
• Check the network strength. Move to a location with
stronger signal strength.
• Make sure that the receiver, connector, or speaker on your
phone is clean.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an Alcatel
accessory.
When I select a number from my contacts, the number
can't be dialed
• Make sure that you have correctly recorded the number
in your file.
• Make sure that you have selected the country code
when calling an international number.
I can't add a contact
• Make sure that your SIM card contacts are not full;
delete some files or save the files to the phone.
My callers can't leave messages on my voicemail
• Contact your network operator to check service
availability.
I can't access my voicemail
• Make sure that your operator’s voicemail number is
correctly entered in "Voicemail number".
• Try later if the network is busy.
I can't send and receive MMS
• Check your phone memory as it might be full.
• Contact your network operator to check service
availability and MMS parameters.
• Verify the server center number or your MMS profile
with your operator.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK
(Personal Unblocking Key) code.
I can't connect my phone to my computer
• Check that your USB driver is installed properly.
• Check that you have marked the USB debugging
checkbox.
• Make sure that you’re using the right cable from the
box.