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Alcatel Easy Reflexes User Manual

Alcatel Easy Reflexes
72 pages
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ARCHITECTS OF AN INTERNET WORLD
Alcatel Premium Reflexes
Alcatel OmniPCX Office
Alcatel Easy Reflexes

Table of Contents

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Alcatel Easy Reflexes Specifications

General IconGeneral
BrandAlcatel
ModelEasy Reflexes
CategoryTelephone
LanguageEnglish

Summary

How to use this guide ?

Actions

Describes specific telephone operations like lifting receiver or hanging up.

Display

Explains the phone's screen and its display of information.

Programmable keys and icons

Describes programmable keys and their associated icons for services.

Keypad

Details the numeric and alphabetic keypads for dialing and input.

Audio keys

Explains controls for loudspeaker and hands-free functions.

Other fixed keys

Covers fixed keys like Menu key and Fixed key functions.

Other symbols used

Clarifies the meaning of symbols used in operation sequences.

1. Using your telephone

1.1 Making or answering a call without lifting the receiver (hands free)

Learn to make and answer calls using hands-free mode without lifting the receiver.

1.2 Making an outside call

Step-by-step guide to making calls to external numbers.

1.3 Making an internal call

Instructions for placing calls to internal extensions or colleagues.

1.4 Calling your correspondent by name (company directory)

How to find and call contacts using the company directory by name.

1.5 Calling from your personal directory

Instructions for accessing and dialing numbers from your personal contact list.

1.6 Calling from the common directory

Guide to using the shared directory for external numbers.

1.7 Receiving a call

Details on how to answer incoming calls and view caller information.

1.8 Filtering calls using the voice mailbox

Learn to filter calls by using the voice mailbox screening feature.

1.9 Redialling

How to redial the last dialed or received numbers.

1.10 Temporarily storing a number to call again

Procedure to save a number for a future call if it did not connect.

1.11 Requesting automatic callback if internal number is busy

How to set up an automatic callback when an internal line is free.

1.12 Answering an internal call in intercom mode

Instructions for answering internal calls hands-free via intercom.

1.13 Sending DTMF signals

Guide to sending DTMF tones for automated systems or answering machines.

1.14 Making an ISDN call

Steps for initiating calls using the ISDN network.

1.15 Hiding your identity (ISDN call)

Learn how to mask your caller ID for ISDN calls.

1.16 Identifying a malicious call (ISDN call)

Procedure to request identification of malicious callers on ISDN.

1.17 Activating the loudspeaker during a conversation (receiver lifted)

How to enable the loudspeaker during an ongoing call with the receiver off hook.

1.18 Mute, so that your correspondent cannot hear you

Instructions on how to mute your microphone during a conversation.

2. During your communication

2.1 Calling a second person during a conversation

How to add a second participant to an active call.

2.2 Answering a second call during a conversation

Procedure to handle an incoming call while already on a call.

2.3 Transferring a call

Steps to transfer an ongoing call to another number or extension.

2.4 Switching between calls (Broker call)

How to manage multiple calls by switching between them.

2.5 Three-way conference with internal and/or external correspondents (conference)

Guide to setting up and managing conference calls with multiple parties.

2.6 Placing a call on hold (hold)

Instructions on how to put a call on hold and resume it later.

2.7 Placing an outside call on hold (parking)

How to place an external call on hold and retrieve it from another terminal.

2.8 Getting information about camped-on calls

Learn how to manage and respond to incoming calls when busy.

2.9 Intrusion into an internal conversation

Procedure to interrupt an internal call if authorized.

2.10 Store a number

How to save a number to the directory during an active communication.

3. Sharing

3.1 Receiving supervised call ringing

How to receive special ringing for calls directed to another number.

3.2 Answering a general bell

Procedure for answering outside calls indicated by a general bell when the operator is absent.

3.3 Filtering calls for "manager/secretary" groups

How calls are directed to secretaries for managers.

3.4 Call pick-up

Instructions on how to answer a ringing phone in your pick-up group.

3.5 Answering briefly in place of the operator

How to answer external calls that ring at the operator position.

3.6 Monitoring calls to other terminals

Procedure to have calls directed to multiple terminals simultaneously.

3.7 Hunting groups

Details on how calls are distributed among members of a hunting group.

3.8 Calling an internal correspondent on his/her pager

How to page an internal contact who does not answer the phone.

3.9 Calling a correspondent on his/her loudspeaker

Procedure to remotely activate a correspondent's loudspeaker.

3.10 Sending a written message to an internal correspondent

How to send text messages to colleagues via the phone system.

3.11 Send a voice message copy

Instructions on copying and sending voice messages to contacts.

3.12 Sending a recorded message to a number / a distribution list

How to record and send messages to single numbers or groups.

3.13 Broadcasting a message on the loudspeakers of a station group

Procedure for broadcasting audio messages to groups.

3.14 Answering a call on your pager

How to answer a pager call from any system telephone.

3.15 Allocating an outside line

How to transfer an external line to another terminal for making calls.

4. Keep in touch

4.1 Selecting calls to be diverted

How to choose which types of calls (internal, external, all) to divert.

4.2 Diverting calls to another number (immediate diversion)

Instructions for immediately forwarding calls to a different number.

4.3 Diverting your calls to your voice message service

How to forward all calls to your personal voice mailbox.

4.4 Activate/disable the personal assistant

Guide to enabling or disabling the personal assistant feature.

4.5 Personal assistant : reaching you with one number only

How to configure the personal assistant to use a single contact number.

4.6 Diverting calls to your pager

Instructions on forwarding calls to a pager for mobile contact.

4.7 Forwarding your calls from the receiving terminal ("Follow me")

How to set up call forwarding to receive calls at your current location.

4.8 Applying a selective diversion

Procedure for diverting calls based on the caller's identity.

4.9 Diverting all group calls

How to forward all calls designated for a group to another internal number.

4.10 When you return, cancel all diversions

Instructions on how to deactivate all call diversion settings.

4.11 Diverting calls when your line is busy (divert if busy)

How to automatically divert calls when your line is occupied.

4.12 Do not disturb

Procedure to make your terminal temporarily unavailable for all incoming calls.

4.13 When you return, consult recorded messages

How to access and review messages left in your mailbox.

4.14 Leaving a recorded message for internal callers

Instructions on leaving a message that will display on the screen of the calling terminal.

4.15 Consulting written messages

Guide to accessing and reading text messages received on your terminal.

5. Managing your charges

5.1 Charging your calls directly to business accounts

How to charge external calls to specific business account numbers.

5.2 Finding out the cost of an outside call made for an internal user from your terminal

Procedure to check the cost of calls made on behalf of others.

5.3 Charging the cost of an outside call to your company

How to charge external calls made from home or while traveling to the company account.

6. Your telephone fits your needs

6.1 Initializing your voice mailbox

Steps to set up your voice mailbox, including recording your name and code.

6.2 Customising your voice greeting

How to replace the default greeting with a personal voice message.

6.3 Modifying your personal code

Instructions for changing your personal access code for the voice mailbox and terminal lock.

6.4 Selecting ringer tune and adjusting volume

Guide to choosing different ringtones and setting the call volume.

6.5 Adjusting screen brightness

How to modify the brightness level of the telephone's display.

6.6 Selecting language

Procedure to change the display language of the telephone.

6.7 Programming direct call keys

How to assign specific numbers or functions to direct call keys.

6.8 Programming your personal directory

Instructions for adding, editing, and deleting contacts in your personal directory.

6.9 Programming an appointment reminder

How to set up temporary or permanent reminders for callbacks.

6.10 Identify the terminal you are on

Procedure to determine the specific terminal you are currently using.

6.11 Broadcasting background music on your loudspeaker

How to play background music on the telephone's loudspeaker when not in use.

6.12 Locking your terminal

Instructions on how to lock the telephone to prevent unauthorized use or changes.

Guarantee and clauses

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