43
The device becomes warm following game playing, internet surfing or running other complex applications
• This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make
your device return to normal temperature.
After Factory data reset is performed, I can't use my device without entering Google Account credentials
• After reset is performed, you must enter the original Google Account credentials that were used on this device.
• If you don’t remember your Google Account credentials, complete Google Account recovery procedures.
• If you still cannot access your device, apply to the authorized repair center, but remember that it will not be
regarded as warranty case.
The device doesn't ring when a notification or message arrives
• Make sure that Do Not Disturb mode (go to Settings > Sound > Do Not Disturb preferences) is not activated.
• Press the Volume keys to adjust volume.
I forget some passwords/codes/keys on device
• Perform Factory reset.
• If you still cannot access your device, apply to the authorized repair center, but remember that it will not be
regarded as warranty case.