What to do if my Alcatel Cell Phone cannot charge properly?
- BBlake BradfordAug 26, 2025
If your Alcatel Cell Phone isn't charging correctly, ensure you're using an ALCATEL ONE TOUCH battery and the charger that came in the box. Also, check that the battery is correctly inserted and clean the battery contacts if they're dirty. Make sure your battery isn't completely discharged (it may take about 20 minutes to show the charging indicator if it has been empty for a long time) and that charging is happening under normal conditions (0°C to +40°C). When you are abroad, verify the voltage input is compatible.






