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To request a refund
If you are not satisfied with the application, you can ask for a refund within 15 minutes of the purchase.
Your credit card will not be charged and the application will be removed. If you change your mind, you
can install the application again, but you will not be able to request a refund.
• Touch the top left corner and touch My apps from the Google Play Store Apps screen.
• Touch the application that you want to uninstall and refund.
• Touch Refund to uninstall the application and refund. If the button becomes Uninstall, your trial
period has expired.
• In the survey form, select the answer that best matches your reason, and touch OK.
7.3 Manage your downloads
After you downloaded and installed an application, the following further operations are available for
your selection.
View
On the Google Play Store Apps screen, touch the top left corner and touch My apps.
Uninstall
On the Google Play Store Apps screen, touch the top left corner and touch My apps. Touch the
application you want to uninstall to enter the details screen, touch UNINSTALL, and finally touch
OK to confirm.
Refund
On the Google Play Store Apps screen, touch the top left corner and touch My apps. Touch the
application you want to uninstall for a refund, touch REFUND, and finally touch OK to confirm.
Update notification
On Google Play Shop screen, touch the top left corner and Settings\Notifications to enable update
notification.
Auto update
To auto update all installed applications, touch the top left corner and Settings\Auto-update apps
to enable this function.
Rate and review
Open the details screen for an application, touch the stars under Rate this app to
award and input comments, touch OK to confirm.
Flag
You can report an inappropriate application to Google Play Shop by flagging it. Open the details screen
for the application, scroll to the bottom and touch Flag as inappropriate, enter the reason and
finally touch Submit.
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