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I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in "Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and check MMS parameters (see
“4.1.3 Adjust message settings”).
• Verify the server center number or your MMS profile with your operator.
• The server center may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal Unblocking Key).
I am unable to connect my phone to my computer
• Check that your USB driver is installed properly.
• Open the Notifications panel to check if the Android Manager Agent has been activated.
• Check that you have marked the checkbox of USB debugging in Settings\Developer options\
USB debugging.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other users (see “6.3
Connecting to Bluetooth devices”).
• Make sure that the two phones are within Bluetooth’s detection range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5 hours).
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes
after removing the charger to obtain an exact indication.
• Switch on the backlight upon request.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or increase their auto-check interval.
• Exit background-running applications if they are not being used for a long time.
• Deactivate Bluetooth or Wi-Fi when not in use.
The phone will become warm following prolonged calls, game playing, internet surfing
or running other complex applications.
• This heating is a normal consequence of the CPU handling excessive data. Ending above actions will
make your phone return to normal temperatures.
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