ALCOLOCK GR13
MAINTENANCE AND
TROUBLESHOOTING
TROUBLESHOOTING TABLE
The following table lists basic problems that can occur, along
with their solutions. For other problems, contact your service
provider.
IF THE ALCOLOCK GR
DEVICE...
YOU SHOULD...
Will not turn on Charge the handset
Displays an error code
Refer to the “Error Messages”
section of this manual
Displays an Early or
Immediate recall
Contact your service provider
Aborts a breath test
Retry the test, or contact your
service provider
Is in Service lockout Contact your service provider
Requires service Contact your service provider
SERVICE DATES
After the installation of the ALCOLOCK GR unit, you will need
to return for follow-up appointments. Service appointments
are scheduled at regular intervals to verify accuracy and
download the events log. See your Compliance Guide for the
interval dates.
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