What to do if my AlcoSense Excel says 'Calibration Expired'?
The 'Calibration Expired' or 'Calibration Due' message on your AlcoSense Test Equipment indicates that the 12-month calibration period is either about to expire or has already expired. Please contact us to arrange recalibration of the unit; our contact details can be found on the back cover of the manual.
Why is AlcoSense Excel calibration expiry date wrong?
If your AlcoSense Test Equipment calibration expiry date appears incorrect, it's likely because the date wasn't set correctly when you first turned on the unit during the initial setup. Please contact us to resolve the issue.
What to do if AlcoSense Excel Test Equipment gives strange result after many tests?
If you've performed many tests in quick succession and received a strange result on your AlcoSense Test Equipment, it may be due to breath condensation buildup inside the device, causing temporary inaccuracy. To prevent this, wait at least 3 minutes between tests and avoid performing more than 10 tests in one hour or 30 tests in 24 hours. The condensation should evaporate within 2 hours at normal room temperature, after which the breathalyser will return to normal operation.
Why does my AlcoSense Excel Test Equipment say 'Saturation Lockdown'?
The 'Saturation Lockdown' message on your AlcoSense Test Equipment appears when an abnormally high level of alcohol is detected. This often happens if you test immediately after drinking, leaving residual alcohol in your mouth. After the lockdown period expires, your unit should return to normal operation.
Why does my AlcoSense Excel Test Equipment show positive when I haven't had alcohol?
If your AlcoSense Test Equipment gives a positive reading even when you haven't consumed alcohol, it could be due to testing too soon after eating strong foods, using dental products, chewing gum, or smoking. It can also be caused by the body releasing acetone/ketones during the metabolism of acetoacetic acid, which can be increased by certain medications, medical conditions like diabetes, or low-carbohydrate diets. If you experience this problem please call us.
What to do if AlcoSense Test Equipment shows different results?
If you get different results from two breath tests on your AlcoSense Test Equipment, it's likely because the alcohol levels in your lungs haven't stabilized after the first test. The first test is usually the most accurate. Your blood alcohol level can also change quickly over a few minutes if you have recently drunk alcohol. For best results, use the breathalyser at least 90 minutes after drinking, or ideally, the morning after.
What to do if AlcoSense Excel starts test by itself?
If your AlcoSense Test Equipment starts a test by itself and displays an error, it may be due to using the breathalyser in a noisy environment exceeding 95dBA. If this occurs, move to a quieter area away from the source of the sound and attempt the test again.
Provides disclaimer on product use and liability, and warranty details.
Explains the principle of measuring alcohol vapour in breath.
Describes how alcohol is absorbed and metabolised by the body.
Details various factors that can influence the accuracy of breathalyser readings.
Lists the components included in the AlcoSense Excel breathalyser packaging.
Explains the function and layout of the device's buttons and screen interfaces.
Details the icons used to navigate menus and operate the device's functions.
Describes icons that convey messages, warnings, or tips to the user during operation.
Explains the "Sensor Overloaded" state and the 24-hour recovery period.
Clarifies how the device adjusts readings to comply with standards and avoid false positives.
Advises on how noisy environments can affect breath test accuracy and how to mitigate issues.
Explains how to access and navigate through the last 24 stored breath test results.
Guides users on modifying drink drive limits, units of measurement, and settings for international travel.
Explains how to adjust the Blood Breath Ratio (BBR) for different countries.
Details how breath alcohol readings are converted to blood alcohol readings using the BBR.
Provides instructions on cleaning, storing, and updating the breathalyser.
Offers assistance for technical queries, errors, and common operational problems.
Explains why sequential breath tests may yield different results and the accepted variance.
Details the "Saturation Lockdown" error, its cause, and how the unit recovers.
Explains "Calibration Expired" messages and the importance of timely re-calibration.
Clarifies what a "LOW" result means and why readings below a certain threshold are not displayed.
Addresses the issue of the breathalyser starting a test automatically, often due to noisy environments.
General| Brand | AlcoSense |
|---|---|
| Model | Excel |
| Category | Test Equipment |
| Language | English |
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