Thank your for choosing our product. We will provide you with best and considerate
services! Firstly, you can contact our customer service for one-to-one technical support during use
of our product; secondly, the product quality is guaranteed within the warranty period and the
freight incurred from returning the product to the company will be half and half; finally, the
company provides remote software upgrade service free of charge.
Outside China: the mainframe of the MDVR is guaranteed for 15 months; 12 months for the
camera.
China: both mainframe of the MDVR and camera are guaranteed for 12 months. (separate them if
it is to print)
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