Installation and Operations Guide
|
Troubleshooting
© Honeywell LTBT-TM-AZWIOG Rev. 0001BETA
23
Troubleshooting devices not found by device scan
If a device does not appear in the results of a device scan:
1. Check LEDs for power, radio signal, and MS/TP activity.
2. Check RSSI LEDs for error flash sequences (see “Troubleshooting
RSSI flash sequences” on page 22).
3. Check wiring, especially polarity of 24 VAC.
4. Pull up the coordinator in device template 99100017 and verify that the
Device Type is 0.
5. If the device is a transceiver, swap it with the coordinator and scan
again.
6. Pull up the problem device in device template 99100017 and check the
parameters:
7. (Advanced Users) Pull up the device in template 99100014 and check
these parameters:
Troubleshooting erroneous WTS temperature readings
If you encounter a faulty reading from a wireless temperature sensor (WTS), it
may be caused by two WTS devices with the same ZigBee MAC address. Check
that each WTS in the system has a unique ZigBee MAC address. Also check for
WTS devices that are not part of the system but may be transmitting temperature
readings (test devices, other systems, and so on). Remove the batteries from
unused units to prevent conflicts.
Parameter Value
Extended PAN ID Same as all other AZW-5000 devices
ZigBee Network
Number
Same as all other AZW-5000
devices, but unique across BAS
MS/TP Network
Number
Different from all other AZW-5000
devices and unique across BAS
Parameter Value
Master Key Same for all AZW-5000 devices
ZigBee Group ID Same for all AZW-5000 devices
To Next Page
Loading...
Need help?
General
