Chapter 5: Troubleshooting...................................................................................................................79
Handling swollen Lithium-ion batteries............................................................................................................................ 79
SupportAssist diagnostics...................................................................................................................................................79
Recovering the operating system......................................................................................................................................80
System-diagnostic lights.................................................................................................................................................... 80
Backup media and recovery options..................................................................................................................................81
WiFi power cycle................................................................................................................................................................ 81
Drain residual flea power (perform hard reset).................................................................................................................81
Chapter 6: Getting help and contacting Alienware............................................................................. 83
5
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