WARRANTY
All of our dispensers are designed and manufactured to provide years of dependable performance.
Component parts are guaranteed to be free of defects in material and workmanship for a period of one
(1) year from date of original invoice. This guarantee will be honored provided that the dryer is installed
and maintained in accordance with the instructions. Parts damaged during the installation are the
purchaser’s responsibility. The warranty covers defects exclusively, and only liability for the
replacement of defective parts will be accepted. This warranty does not cover wear and tear, or misuse
and abuse. Transportation, freight cost and labor are also excluded.
Defective parts must be returned prepaid, accompanied by the serial number, to the point of purchase.
This warranty is granted solely to the original purchaser of the unit and is subject to registration.
Soap dispensers located in low traffic areas should have the soap dispenser valves wiped down to remove
any air-hardened soap residue left on the nozzle spouts. This should be done as part of the day-to-day
janitorial maintenance routine covering them. General cleaning on a regular schedule is adequate for soap
dispensers in higher traffic areas, with no special attention required.
Apply neutral detergents formulated for these purposes (non-ionic surfactants and citric acid).
Apply the detergent with soft cloth. Be careful with abrasive cloths. They may scratch the surface.
Rinse with water until all the detergent has gone.
Residue from hygiene products, liquid soap, shampoos, bath gel, etc, can also damage surfaces.
Rinse the surface with plenty of water after use.
Limescale stains can be prevented by drying the surface with a soft cloth after use.
Limescale from water: Apply a solution of one part vinegar and three parts water directly to the stains and
leave to work for a few minutes. Then rub with a soft cloth or damp sponge. Then give it a final wash with
plenty of water and neutral soap to ensure it is thoroughly rinsed.
Unacceptable practices (loss of guarantee)
- Do not apply detergents with abrasive products or which contain:
Hydrochloric acid
Sodium hypochlorite (bleach)
Formic acid.
- Do not use abrasive utensils like metal sourcing pads or abrasive sponges.
- Do not spray the detergent on the surface, because the liquid can get into the openings or cracks in
them and cause damage.
- Do not use anti-limescale and descaling cleaning products.
- Do not use silver cleaners, contain chlorides.
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