Alpine TEC 104 - User Manual

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TEC 104

Fountain with Fish Spitter

Limited Warranty Information

Thank you for choosing an Alpine product! We aim to please with our wide range of products

including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed

from the highest quality materials. In the event that we have not achieved our usual standard of

excellence, we will repair or replace, at our discretion within the warranty period. A valid proof of

purchase with the purchase date clearly indicated must be provided. Photos of defective

merchandise will also be required to help distinguish the actual cause of the defect. Please read

below for a detailed description of warranty coverage.

• Water Damage

Alpine products are not manufactured to withstand extreme temperatures. Improper

storage that allows water to freeze within a product may cause damage. This is considered

negligence and will not be covered under this warranty. The use of “hard water” and/or

caustic cleaners can affect the painted or other finishes. Failure to keep the unit clean and

use of such additives/cleaners will also void the warranty. Please note: for fountains, it is

normal for some splashing to occur and protecting the immediate surfaces is not the

responsibility of Alpine Corporation

• Paint & Color (Retention and/or Loss)

The use of water will cause natural erosion to the color. This area can be touched up

using standard paint. The paint is designed protect the entire finish against breakdown of

color. As with any product, all finishes with time will gradually fade and discolor. The

warranty will only cover against severe or complete fading within the first year from date of

purchase with the above exclusion.

• Procedure/Service

Should a warranty/claim be needed, you should contact the retailer from whom you

purchased the product. If that not an option, you can contact Alpine Corporation at

www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to

show proof of purchase, provide photographs and any other information needed to

validate your claim. This may be necessary to distinguish between a partial or complete

replacement of a defective product. The warranty does not cover any items with multiple

parts; the warranty will ONLY cover the individual component of the unit/item that may be

defective. Replacement parts can be made available to a consumer through the original

selling party, or an approved parts retailer. If this is not an option, contact our customer

service department.

• Not Covered Under Warranty

The limited warranty will NOT cover cases of damages due to

1. Damages caused in Transit

2. Inadequate care and/or neglect

3. Environmental and/or natural elements

4. Immersion in water, unless specified

5. Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper

installation and/or modifications have occurred. This includes any and/or all defects arising out of

freezing water damage, hard water damage, failure to keep the unit clean and free of harmful

additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also

does not cover any additional charges or installation, removal, disposal and/or shipping costs or

consequential damage associated with any warranty claim

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This document describes the Alpine TEC 104 Fountain with Fish Spitter, a decorative water feature designed for both aesthetic appeal and the soothing sound of flowing water. The manual provides comprehensive information on assembly, usage, maintenance, and warranty details.

Function Description:

The TEC 104 is a multi-tiered fountain featuring a "Fish Spitter" element, designed to circulate water and create a calming ambiance. Water is pumped from a basin, flows through various tiers, and is then expelled by the fish spitter, creating a continuous water flow. The fountain is intended for decorative use in indoor or outdoor settings, though caution regarding extreme temperatures is advised.

Important Technical Specifications:

While specific dimensions and material compositions are not explicitly detailed with numerical values, the fountain is constructed from "highest quality materials" according to the manufacturer. The pump operates on electrical power, and users are instructed to plug the pump cord into a local power supply. The manual emphasizes that the pump should be completely submerged in water during operation and that the power source should be kept in a dry place. The operating temperature range for the pump is specified as between 30°F and 90°F. The fountain consists of several distinct parts:

Fish Figurine (1)
Small Tier (1)
Dish Cover (1)
Big Tier (1)
Pump Cover (1)
Pump/Pump Housing/Metal Connector
Fountain Basin (1)
Fountain Leg (1)
Bottom Leg Connector (1)
Fountain Base (1)
Screws/Washers (3)

Usage Features:

The assembly process is detailed with step-by-step instructions and diagrams (Diagram 1-1 and 1-2). Key assembly steps include:

Inserting the pump cable through the Fountain Leg, Bottom Leg Connector, and Fountain Base.
Screwing together the Fountain Leg, Bottom Leg Connector, and Fountain Base.
Screwing the Fountain Basin into the top of the Fountain Leg.
Aligning the pump with the screw holes on the Fountain Basin and securing it with screws and washers.
Placing the Pump Cover over the Metal Connector.
Placing the Big Tier on top of the Pump Cover, followed by the Dish Cover onto the Big Tier.
Placing the Small Tier onto the Dish Cover and locking it in place by screwing in the Fish Figurine.

Once assembled, the fountain requires water to be gently poured into it, ensuring the pump is completely submerged and that water runs clear. The pump cord is then plugged into a power supply. The manual notes that it may take up to 5 minutes for air to be expelled and water to flow properly during the first operation.

Maintenance Features:

Regular maintenance is crucial for the longevity and proper functioning of the fountain. Key maintenance recommendations include:

Water Quality: The use of distilled water is recommended to prevent mineral buildup. The manual warns against the use of "hard water" and/or caustic cleaners, which can affect finishes and void the warranty.
Cleaning: The fountain and pump should be kept clean to prevent micro-organisms and maintain proper water flow. This involves periodically changing the water and cleaning the pump.
Pump Maintenance: If the pump fails to run, users should check the circuit breaker, outlet, pump discharge, tubing for kinks/obstructions, and the rotor for any blockages. If the pump "spews," the water level should be checked to ensure complete submersion. If the pump makes abnormal loud noises, users are instructed to disconnect it, remove the front cover and plate, gently pull out the impellor/rotor assembly, rinse it, and clean the cavity with clean water.
Storage: If not in use for an extended period, the unit should be disconnected and stored in a dry place.
Paint and Color: The manual acknowledges that natural erosion and fading of color will occur over time due to water exposure. Touch-ups with standard paint are possible. The warranty covers severe or complete fading only within the first year.

Warranty Information:

The product comes with a limited warranty, covering repair or replacement at the manufacturer's discretion within the warranty period, provided there is a valid proof of purchase and photographs of the defect. The warranty explicitly does NOT cover damages due to:

Transit.
Inadequate care and/or neglect.
Environmental and/or natural elements.
Immersion in water (unless specified).
Improper installation/storage and/or maintenance. The warranty is void if the product has been damaged by accident, misuse, negligence, improper installation, or modifications. This includes damage from freezing water, hard water, and failure to keep the unit clean from harmful additives like bleach or chlorine. The warranty also excludes additional charges for installation, removal, disposal, shipping, or consequential damage. For warranty claims, users should first contact the retailer of purchase. If that's not possible, Alpine Corporation can be contacted directly via www.alpine4u.com, requiring proof of purchase, photographs, and other validating information. The warranty covers only the individual defective component, not multiple parts.