Alpine TEC 106 - User Manual

TEC 106
Three-Tier Fountain
Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of products
including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed
from the highest quality materials. In the event that we have not achieved our usual standard of
excellence, we will repair or replace, at our discretion within the warranty period. A valid proof of
purchase with the purchase date clearly indicated must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
• Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper
storage that allows water to freeze within a product may cause damage. This is considered
negligence and will not be covered under this warranty. The use of “hard water” and/or
caustic cleaners can affect the painted or other finishes. Failure to keep the unit clean and
use of such additives/cleaners will also void the warranty. Please note: for fountains, it is
normal for some splashing to occur and protecting the immediate surfaces is not the
responsibility of Alpine Corporation
• Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed protect the entire finish against breakdown of
color. As with any product, all finishes with time will gradually fade and discolor. The
warranty will only cover against severe or complete fading within the first year from date of
purchase with the above exclusion.
• Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you
purchased the product. If that not an option, you can contact Alpine Corporation at
www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to
show proof of purchase, provide photographs and any other information needed to
validate your claim. This may be necessary to distinguish between a partial or complete
replacement of a defective product. The warranty does not cover any items with multiple
parts; the warranty will ONLY cover the individual component of the unit/item that may be
defective. Replacement parts can be made available to a consumer through the original
selling party, or an approved parts retailer. If this is not an option, contact our customer
service department.
• Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful
additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also
does not cover any additional charges or installation, removal, disposal and/or shipping costs or
consequential damage associated with any warranty claim

Summary

Limited Warranty Information

Water Damage Coverage

Details conditions under which water damage is not covered, including freezing and improper cleaning.

Paint and Color Retention

Explains natural erosion and fading of paint, and warranty coverage for severe fading within the first year.

Warranty Claim Procedure

Outlines the process for submitting a warranty claim, including required documentation and contact information.

Items Not Covered by Warranty

Lists damages explicitly excluded from the limited warranty, such as transit damage, neglect, and natural elements.

Product Assembly and Usage

Troubleshooting and Cautions

Provides solutions for common issues like pump failure or noise and offers important safety precautions.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features
5. Warranty Information

This document describes the Alpine TEC 106 Three-Tier Fountain, providing details on its function, assembly, troubleshooting, and warranty information.

Function Description

The Alpine TEC 106 is a decorative three-tier fountain designed to circulate water, creating a soothing visual and auditory experience. It is intended for use with clean water to prevent build-up and ensure proper operation. The fountain's design involves multiple interconnected parts that form a tiered structure, with a pump at its base to circulate water upwards.

Important Technical Specifications

While specific numerical technical specifications like pump flow rate or material composition are not explicitly detailed, the manual emphasizes several critical operational parameters and material considerations:

• Water Temperature: Do not operate with water above 90°F or 30°C.
• Power Supply: The pump cord should be plugged into a local power supply, ensuring no water is around the plug. The power source should always be in a dry place.
• Water Quality: The fountain uses clean water only. The use of "hard water" and/or caustic cleaners can affect painted or other finishes and is not covered under warranty. Distilled water is recommended to prevent build-up.
• Voltage/Wattage: Do not exceed the maximum voltage & wattage on the transformer or pump.
• Environmental Resistance: Alpine products are not manufactured to withstand extreme temperatures. Improper storage that allows water to freeze within a product may cause damage, which is considered negligence and not covered under warranty.

Usage Features

• Assembly: The fountain requires assembly, involving connecting various parts such as the base, leg, basin, pump housing, pump, metal connector, pump cover, big dish, dish cover, small dish, and top head piece. Screws and washers are used to secure components. The pump cable must be fed through the leg, bottom leg connector, and base.
• Water Filling: Gently pour water into the fountain, being careful not to overflow or cause splashing. Ensure the water completely submerges the pump and runs clear during operation.
• Initial Operation: When first operating the pump, it may take up to 5 minutes for air to be completely expelled and water to flow properly.
• Placement: A suitable location should be chosen for assembly and operation.
• Safety: Always unplug the pump from the electrical outlet before cleaning or handling. Do not lift, carry, or pull the pump by the power cord. Never let the pump run dry.

Maintenance Features

• Cleaning: Periodically change water and clean the pump to keep it free from micro-organisms. Any build-up obstructing water flow can be flushed with a garden hose. The impellor/rotor assembly can be removed and rinsed with clean water. Failure to keep the unit clean and use of appropriate additives/cleaners will void the warranty.
• Storage: Disconnect and store the unit in a dry place if not in use for an extended period of time. Improper storage leading to freezing water damage is not covered under warranty.
• Paint and Color: The use of water will cause natural erosion to the color, which can be touched up with standard paint. The paint is designed to protect the entire finish against color breakdown. All finishes will gradually fade and discolor over time. The warranty only covers severe or complete fading within the first year from the date of purchase, excluding natural erosion.
• Troubleshooting (Pump Failure):
  • Check the circuit breaker or try a different outlet for electrical power.
  • Check the pump discharge and tubing for kinks or obstructions.
  • Flush any build-up with a garden hose.
  • Remove the front cover & plate to access the impellor area, turn the rotor, and ensure it's not jammed or broken.
• Troubleshooting (Pump "Spewing"):
  • Check the water level to ensure the pump is completely submerged and there is enough water in the basin for operation. Insufficient water will cause the pump to spew.
• Troubleshooting (Abnormal Loud Noises):
  • Disconnect the pump from the electrical power supply.
  • Remove the front cover & plate.
  • Gently pull the impellor/rotor assembly out of the pump housing.
  • Rinse the impellor/rotor assembly and clean the cavity with clean water. If breakage or damage is found, contact the local retailer for parts.

Warranty Information

• Coverage: Alpine offers a limited warranty, covering repair or replacement at their discretion within the warranty period for defects not meeting their usual standard of excellence. The warranty specifically covers severe or complete fading of paint within the first year (excluding natural erosion). It only covers the individual component of a multi-part unit that may be defective.
• Requirements for Claim: A valid proof of purchase with the purchase date clearly indicated is required. Photos of defective merchandise are also necessary to distinguish the actual cause of the defect.
• Exclusions (Voided Warranty):
  • Damages caused in transit.
  • Inadequate care and/or neglect.
  • Environmental and/or natural elements.
  • Immersion in water, unless specified.
  • Improper installation/storage and/or maintenance.
  • Damage by accident, misuse, negligence, improper installation, and/or modifications.
  • Freezing water damage.
  • Hard water damage.
  • Failure to keep the unit clean and free of harmful additives (e.g., bleach, chlorine).
  • Additional charges for installation, removal, disposal, shipping costs, or consequential damage associated with any warranty claim.
• Procedure: For warranty claims, contact the retailer where the product was purchased. If that is not an option, contact Alpine Corporation at www.alpine4u.com, providing proof of purchase, photographs, and other necessary information.

Alpine TEC 106 Specifications