Alpine TZL160 - User Manual

To Next Page

TZL160

Lion Head Wall Fountain

with LED Lights

Limited Warranty Information

Thank you for choosing an Alpine product! We aim to please with our wide range of products including

Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed from the

highest quality materials. In the event that we have not achieved our usual standard of excellence, we

will repair or replace, at our discretion, within the warranty period. A valid proof of purchase, with the

purchase date clearly indicated, must be provided. Photos of defective merchandise will also be

required to help distinguish the actual cause of the defect. Please read below for a detailed

description of warranty coverage.

 Water Damage

Alpine products are not manufactured to withstand extreme temperatures. Improper storage

that allows water to freeze within a product may cause damage and is considered negligence

and will, therefore not be covered under this warranty. The use of “hard water” and/or caustic

cleaners can affect the paint or other finishes. Failure to keep the unit clean, and use of such

additives/cleaners, will also void the warranty. Please note: for fountains, it is normal for some

splashing to occur and protecting the immediate surfaces is not the responsibility of Alpine

Corporation

 Paint & Color (Retention and/or Loss)

The use of water will cause natural erosion to the color. This area can be touched up

using standard paint. The paint is designed to protect the entire finish against breakdown

of color. As with any product, all finishes with time will gradually fade and discolor. The

warranty will only cover against severe or complete fading within the first year from date of

purchase with the above exclusion.

 Procedure/Service

Should a warranty/claim be needed, you should contact the retailer from whom you purchased

the product. If that is not an option, you can contact Alpine Corporation at www.alpine4u.com.

When contacting Alpine Corporation, you must be prepared to show proof of purchase,

provide photographs and any other information needed to validate your claim. This may be

necessary to distinguish between a partial or complete replacement of a defective product.

The warranty does not cover any items with multiple parts; the warranty will ONLY cover the

individual component of the unit/item that may be defective. Replacement parts can be made

available to a consumer through the original selling party, or an approved parts retailer. If this

is not an option, contact our customer service department. Item is covered under one year

limited warranty from the date of purchase. When requesting replacement parts due to a

warranty claim after 30 days of purchase, credit card information will be requested for shipping

charges.

 Not Covered Under Warranty

The limited warranty will NOT cover cases of damages due to

1. Damages caused in Transit

2. Inadequate care and/or neglect

3. Environmental and/or natural elements

4. Immersion in water, unless specified

5. Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper

installation and/or modifications have occurred. This includes any and/or all defects arising out of

freezing water damage, hard water damage, failure to keep the unit clean and free of harmful additives

such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also does not cover

any additional charges or installation, removal, disposal and/or shipping costs or consequential damage

associated with any warranty claim.

Need help?

Do you have a question about the Alpine TZL160 and is the answer not in the manual?

Summary

Limited Warranty Information

Water Damage

Explains that products are not made for extreme temperatures and improper storage causing freeze damage voids warranty.

Paint & Color (Retention and;or Loss)

Covers natural erosion and fading of paint. Warranty covers severe fading within the first year.

Procedure;Service

Details how to initiate a warranty claim, requiring proof of purchase and photos.

Not Covered Under Warranty

Lists damages not covered, including transit, neglect, natural elements, and improper maintenance.

Assembling & Using Your Product

Trouble Shooting & Caution

Pump Failures

Guides on checking power, kinks, obstructions, and rotor issues if the pump fails to run.

Pump Spewing

Addresses pump spewing by checking the water level to ensure the pump is fully submerged.

Abnormal Pump Noises

Instructs on cleaning the impeller/rotor assembly and checking for damage if the pump makes loud noises.

Fountain Care

Recommends specific cleaning formulas and periodic cleaning to maintain the fountain.

General Cautions

Lists essential safety precautions for cleaning, operation, and storage of the fountain.

This document provides comprehensive information regarding the TZL160 Lion Head Wall Fountain with LED Lights, covering its warranty, assembly, usage, and troubleshooting.

Function Description

The TZL160 Lion Head Wall Fountain is a decorative water feature designed for both aesthetic appeal and the soothing sound of flowing water. It incorporates LED lights to enhance its visual impact, particularly in low-light conditions. The fountain operates by circulating water through a submersible pump, creating a continuous flow that emanates from the lion's head. The design is intended to be mounted on a wall, adding an elegant touch to any outdoor or indoor space. The inclusion of LED lights allows for nighttime enjoyment, illuminating the water flow and the fountain's details.

Usage Features

The fountain is designed for straightforward assembly and operation. Users are instructed to unpack all components carefully and ensure all parts are present before beginning assembly. The main components include the fountain body, an LED light, a submersible pump, a transformer, and a back cover.

Assembly begins by placing the fountain base on a smooth and level surface. The submersible pump, which is responsible for water circulation, should be removed from its packaging, and its flow control adjusted to the lowest setting to prevent excessive splashing during initial setup. The vinyl tubing, which connects the fountain to the pump, is then attached. The pump is subsequently placed into the bottom reservoir of the fountain.

The LED light cord is connected to the transformer, which powers the lights. The back cover is then slid into place to conceal the internal components and wiring. Once assembled, water is gently poured into the fountain, ensuring the pump is fully submerged to allow for clear water circulation. It is crucial to avoid overfilling to prevent splashing.

Finally, the cords for both the LED lights and the pump are plugged into a local power supply. Users are advised to ensure no water is around the plugs and to keep the power source in a dry location. A key recommendation for optimal performance and longevity is to use distilled water to prevent scale buildup. During the first operation, it may take up to five minutes for air to be expelled from the pump, after which water will begin to flow properly.

The fountain is designed to be used with clean water only. It is important not to immerse the fountain or its parts in any other liquid. The unit should not be operated with water above 90°F or 30°C. Users are cautioned against lifting, carrying, or pulling the pump by its power cord and should ensure the maximum voltage and wattage on the transformer are not exceeded. A critical warning is to never let the pump run dry, as this can cause damage.

Maintenance Features

Proper maintenance is essential for the longevity and optimal performance of the TZL160 fountain. The manual provides detailed guidelines for addressing common issues and ensuring the fountain remains in good condition.

Troubleshooting Pump Issues:

If the pump fails to run, users should first check the circuit breaker or try a different electrical outlet to confirm the pump is receiving power. Obstructions in the pump discharge and tubing, such as kinks or blockages, should be checked and cleared, possibly with a garden hose. The rotor, which is a critical part of the pump, should be inspected by removing the front cover and plate to access the impeller area. The rotor should be turned to ensure it is not jammed or broken.

If the pump "spews," it typically indicates insufficient water. Users should check the water level to ensure the pump is completely submerged and that there is enough water in the basin for proper operation.

If the pump makes abnormal loud noises, it suggests an internal issue. The pump should be disconnected from the electrical power supply, and the front cover and plate removed. The impeller/rotor assembly should be carefully gripped and pulled out of the pump housing. Rinsing the impeller/rotor assembly and cleaning the cavity with clean water can resolve the issue. If breakage or damage is found, contacting the local retailer for parts is recommended.

General Fountain Care:

To maintain water clarity and prevent buildup, the use of Alpine's all-natural cleansing formula is highly recommended. This formula helps eliminate foam, lime scale, calcium buildup, fight mineral deposits, prevent staining, remove organic contaminants, and treat discolored water. It also helps prevent pump damage caused by hard water. Specific product recommendations are provided based on the fountain's water capacity: Alpine Item # PPL100 for small fountains (up to 7 liters) and Alpine Item # PPL102 for larger fountains (over 7 liters).

Regular cleaning is crucial. Users are advised to periodically change the water and clean the pump to keep it free from micro-organisms. Before cleaning or handling the pump, it should always be unplugged from the electrical outlet.

For extended periods of non-use, the unit should be disconnected and stored in a dry place.

Warranty Information:

The product comes with a one-year limited warranty from the date of purchase. To claim warranty service, users should contact the retailer from whom the product was purchased. If that is not an option, Alpine Corporation can be contacted directly. A valid proof of purchase with the date clearly indicated, along with photographs of the defective merchandise, is required to validate a claim. The warranty covers individual defective components, not entire units with multiple parts. Replacement parts may be available through the original seller or an approved parts retailer. For warranty claims after 30 days of purchase, credit card information may be requested for shipping charges.

Exclusions from Warranty:

The warranty does not cover damages due to transit, inadequate care or neglect, environmental or natural elements, immersion in water (unless specified), or improper installation, storage, or maintenance. The warranty is void if the product has been damaged by accident, misuse, negligence, improper installation, or modifications. This includes defects arising from freezing water damage, hard water damage, failure to keep the unit clean, and the use of harmful additives like bleach or chlorine, which can affect the paint and/or parts. The warranty also does not cover additional charges for installation, removal, disposal, shipping costs, or consequential damage associated with any warranty claim. The use of "hard water" and/or caustic cleaners can affect the paint or other finishes, and failure to keep the unit clean will void the warranty. Some splashing is normal for fountains, and protecting immediate surfaces is not the responsibility of Alpine Corporation. Natural erosion of color due to water is expected and can be touched up with standard paint; severe or complete fading within the first year is covered, excluding this natural erosion.