Alpine WCT324 - User Manual

WCT324
Four Tiered Step Tabletop
Water Fountain
Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of products
including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed
from the highest quality materials. In the event that we have not achieved our usual standard of
excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of
purchase, with the purchase date clearly indicated, must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
 Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper
storage that allows water to freeze within a product may cause damage and is considered
negligence and will, therefore not be covered under this warranty. The use of “hard water”
and/or caustic cleaners can affect the paint or other finishes. Failure to keep the unit clean,
and use of such additives/cleaners, will also void the warranty. Please note: for fountains,
it is normal for some splashing to occur and protecting the immediate surfaces is not the
responsibility of Alpine Corporation
 Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed to protect the entire finish against breakdown
of color. As with any product, all finishes with time will gradually fade and discolor. The
warranty will only cover against severe or complete fading within the first year from date of
purchase with the above exclusion.
 Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you
purchased the product. If that is not an option, you can contact Alpine Corporation at
www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to
show proof of purchase, provide photographs and any other information needed to
validate your claim. This may be necessary to distinguish between a partial or complete
replacement of a defective product. The warranty does not cover any items with multiple
parts; the warranty will ONLY cover the individual component of the unit/item that may be
defective. Replacement parts can be made available to a consumer through the original
selling party, or an approved parts retailer. If this is not an option, contact our customer
service department.
 Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful
additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also
does not cover any additional charges or installation, removal, disposal and/or shipping costs or
consequential damage associated with any warranty claim

Summary

Limited Warranty Information

Water Damage

Products not manufactured to withstand extreme temperatures or improper storage leading to freezing damage is considered negligence.

Paint and Color Retention

Natural erosion of color due to water use is normal. Warranty covers severe fading within the first year, excluding exclusions.

Warranty Claim Procedure

Contact retailer or Alpine Corp with proof of purchase and photos for warranty claims. Only defective components covered.

Items Not Covered Under Warranty

Excludes transit damage, neglect, environmental factors, immersion unless specified, and improper installation/storage/maintenance.

Assembling and Using Your Product

Product Assembly Steps

Assemble by placing base on a level surface, connecting tubing to pump, and placing the top onto the base.

Watering and Operation

Pour water carefully, ensure pump is submerged, and use distilled water for best results and scale prevention.

Troubleshooting and Cautions

Troubleshooting Pump Issues

Addresses pump failure to run, spewing, or loud noises with checks for power, obstructions, water level, and impeller.

Fountain Care Recommendations

Use Alpine's cleansing formula, distilled water to prevent scale, and periodic cleaning to maintain the fountain.

General Cautions and Usage Guidelines

Unplug before cleaning, use clean water, periodically clean, store dry, avoid extreme temperatures, and never let the pump run dry.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document describes the WCT324 Four Tiered Step Tabletop Water Fountain manufactured by Alpine Corporation. It provides detailed information on its function, usage, maintenance, and warranty.

Function Description

The WCT324 is a decorative tabletop water fountain designed to create a soothing ambiance through the gentle flow of water. It features a four-tiered step design, allowing water to cascade from one level to the next. The fountain operates using a submersible pump that circulates water from the basin to the top tier, creating a continuous flow. It is intended for indoor use, providing a calming visual and auditory experience.

Important Technical Specifications

The manual does not explicitly list detailed technical specifications such as dimensions, weight, or pump wattage. However, it does provide some implicit specifications and requirements:

• Water Capacity: The fountain's water capacity is not specified, but the maintenance section refers to "small sized fountains holding water up to 7 liters" and "larger sized fountains holding water over 7 liters" when recommending cleaning formulas (Alpine Item # PPL100 for smaller, PPL102 for larger). This suggests the WCT324 likely falls into one of these categories, depending on its actual size.
• Power Supply: The pump requires an electrical power supply. Users are cautioned not to exceed the maximum voltage and wattage on the transformer, implying the use of an external transformer.
• Water Temperature: The fountain should not be operated with water above 90°F (32°C) or 30°C, indicating a specific operating temperature range.
• Water Type: The use of clean water is emphasized, with a recommendation for distilled water to prevent scale build-up. The warranty explicitly states that "hard water damage" and the use of "harmful additives such as bleach, chlorine, etc." are not covered.

Usage Features

The WCT324 is designed for straightforward assembly and operation:

• Assembly:
  • Unpack all components carefully, ensuring all parts are removed from the packaging.
  • Place the fountain base on a smooth and level surface.
  • Connect the flexible vinyl tubing to the pump fitting and set the pump into the bottom of the fountain.
  • Place the fountain top onto the base.
  • Gently pour water into the fountain, ensuring the pump is completely submerged and water runs clear during operation.
  • Plug the pump cord into a local power supply, ensuring no water is around the plug and the power source remains dry.
  • Note: It may take up to 5 minutes for air to be expelled and water to flow properly during the first operation.
• Water Management:
  • Maintain adequate water levels to ensure the pump is fully submerged and to prevent "spewing" or abnormal loud noises.
  • The use of distilled water is recommended to prevent scale build-up.
• Safety Precautions:
  • Always unplug the pump from the electrical outlet before cleaning or handling.
  • Do not place the fountain or its parts in any liquid other than clean water.
  • Do not operate with water above 90°F (32°C) or 30°C.
  • Do not lift, carry, or pull the pump by its power cord.
  • Never let the pump run dry, as this can cause damage.
  • Ensure the power source is in a dry place.

Maintenance Features

Proper maintenance is crucial for the longevity and optimal performance of the WCT324:

• Regular Cleaning:
  • Periodically change the water and clean the pump to prevent the build-up of micro-organisms.
  • To clean the pump: disconnect it from the power supply, remove the front cover and plate, gently pull out the impeller/rotor assembly, rinse it with clean water, and clean the cavity.
  • The warranty explicitly states that "failure to keep the unit clean" will void the warranty.
• Scale and Mineral Deposit Prevention:
  • The use of distilled water is recommended to prevent scale build-up.
  • Alpine's all-natural cleansing formulas (PPL100 for fountains up to 7 liters, PPL102 for fountains over 7 liters) are recommended to eliminate foam, lime scale, calcium buildup, fight mineral deposits, keep water crystal clear, prevent staining, remove organic contaminants, and treat discolored water. These formulas also help prevent pump damage due to hard water.
• Storage:
  • Disconnect and store the unit in a dry place when not in use for an extended period.
  • Improper storage that allows water to freeze within the product is considered negligence and will void the warranty.
• Troubleshooting:
  • Pump fails to run: Check the circuit breaker/outlet, check pump discharge and tubing for kinks/obstructions, flush with a garden hose, and check the rotor for jams or breakage.
  • Pump "spews": Check the water level to ensure the pump is completely submerged.
  • Pump makes abnormal loud noises: Disconnect the pump, remove the impeller/rotor assembly, rinse it with clean water, and check for breakage or damage.
• Warranty Coverage:
  • A limited warranty is provided, covering repair or replacement at Alpine Corporation's discretion.
  • A valid proof of purchase with the date clearly indicated is required.
  • Photos of defective merchandise are needed to help distinguish the cause of the defect.
  • The warranty covers severe or complete fading of paint within the first year, excluding natural erosion.
  • The warranty ONLY covers the individual defective component of a multi-part unit.
  • Exclusions: Damages from transit, inadequate care/neglect, environmental/natural elements, immersion in water (unless specified), improper installation/storage/maintenance, accident, misuse, negligence, improper installation/modifications, freezing water damage, hard water damage, failure to keep the unit clean, harmful additives (bleach, chlorine, etc.), additional charges (installation, removal, disposal, shipping), or consequential damage are NOT covered.
  • To claim warranty, contact the retailer or Alpine Corporation at www.alpine4u.com with proof of purchase and photographs.

Alpine WCT324 Specifications