6.8. Question: Why will my receiver not shutdown when the power button is
held for 4 seconds?
Answer: A setting in the APS-3 has changed causing a disruption with power
communication. If the receiver does not power off immediately after 4
seconds, wait for 20 seconds to see if it powers off. If the receiver still does
not respond, power the unit off by removing all power sources, and then turn
the unit back on. After the unit boots, perform a hard reset and upload the
default script.
6.9. Question: I can’t connect to the APS-3 via Bluetooth®, why not?
Answer: Make sure that the serial cable (SER1) is disconnected. The serial
cable takes precedence over Bluetooth® connectivity, so Bluetooth® will not
connect when the cable is attached. Also verify the Bluetooth® is ON/Visible
on the hand held computer. Lastly, uploading the ALTUS default script (using
RxControl) will configure all COM ports correctly and often fixes Bluetooth®
connectivity.
6.10. Question: What is the Bluetooth® passcode for the APS-3?
Answer: The passcode is ‘default’
6.11. Question: I cannot connect using the GSM modem, why not?
Answer: Be sure that you are selecting the correct APS-3 model in your data
collection software. Selecting the wrong model from the data collector
software will have GSM modem connection failure because the commands
are different for each model.
Note the APS-3 & APS-3 V2 have different default configuration files. The
APS-3 V2 GSM modem requires that Flow Control be enabled on the system.
Configure flow control on the APS-3 V2 by uploading the APS-3 V2 default
script to the receiver.
6.12. Question: What are the correct specifications for a GSM SIM card in order
for it to operate with the APS-3?
Answer: There are three key items that must be specified to get the correct
GSM SIM card and service from your cellular service provider;
1. GSM SIM card (not UMTS)
2. Data service only
3. No IMEI number (i.e. no associated hardware/handset)
SIM cards that had one or more of the above 3 features incorrect did not
work. In the USA, AT&T and T-Mobile provide GSM SIM cards that have been
used successfully with the APS-3.
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