MAINTENANCE
TROUBLESHOOTING
If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you
continue to have problems, contact customer support at our Service Center. DO NOT ATTEMPT TO
REPAIR BY OPENING THE SHREDDER HEAD. This will completely void the product warranty.
The shredder does not work at all.
a) Make sure the unit is plugged in and that the outlet it is plugged into is in good working order.
b) Overheating with extended use: In the event that the shredder has shred continuously beyond
the maximum running time and overheating, the unit will automatically shut off. If this happens, switch
the shredder Off for 30 minutes or longer before resuming normal operation.
c) Shredders with pull-out wastebaskets feature a safety power cut off upon bin removal. Shredder will
not function unless the pull-out wastebasket is pushed in all the way and properly set back into place.
Make sure the pull-out wastebasket is properly set back into place and the green “Power On” indicator
4
Warning: Failure to properly maintain your shredder will void the warranty.
Oil the shredder blades every month with basic vegetable, cooking oil or shredder oil. Follow oiling
procedure below. It helps to keep the shredder blades operating well over many years of use.
CLEANING:
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a dry soft cloth or towel.
• Do not clean or immerse shredder in water. Having the unit wet may result in damage or malfunction to the
electrical components. If the shredder happens to get wet, be sure to completely dry the unit immediately
with a cloth or towel.
• Never use anything flammable to clean the shredder. This may result in serious injury or damage to
the product.
Oiling procedure:
1. Turn off shredder.
2. Apply shredder oil across paper entry.
3. Turn shredder in reverse mode for
3~5 seconds.
• Do not spray or keep any aerosol
products in or around shredder.
• DO NOT USE CANNED AIR ON
SHREDDER.
F
!
CAUTION!
Shredder
Oil
DO NOT USE
AEROSOL PRODUCTS!
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