11
Troubleshooting
The speaker won’t pair.
• Move the speaker and your device closer together.
• The speaker turns off automatically if it is not paired in 5
minutes. Turn the speaker off, then back on to re-enter
pairing mode. A tone sounds and the LED blinks quickly.
If your speaker does not enter pairing mode, press and
hold the function
button for 1 to 3 seconds to put your
speaker in pairing mode.
The sound is too quiet or loud.
• Adjust the volume on your device. It should be at about
50%.
• Adjust the speaker volume.
The microphone is not picking up my voice.
• Make sure that your phone is paired to the speaker.
• Make sure that the microphone is facing you. The LED
should be closest to you.
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