Amazon B00YFTHJ9C - Troubleshooting

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Ifthereisaproblemwithyourshredder,checkbelowforthesymptomsandstepstoresolve.
Ifyoucontinuetohaveproblems,contactcustomersupportatourServiceCenter.
DONOTATTEMPTTOREPAIRBYOPENINGTHESHREDDERHEAD.Thiswillcompletely
voidtheproductwarranty.
 Theshredderdoesnotworkatall.
1)Makesuretheunitispluggedinandthattheoutletisingoodworkingorder.
2)Overheatingwithextendeduse:Intheeventthattheshredderhasshredcontinuously
beyondthemaximumrunningtimeandoverheated,theunitwillautomaticallyshuto.If
thishappens,switchtheshredderofor30minutesorlongerbeforeresumingnormal
operation.
3)Makesuretheshredderheadiscorrectlyseatedontotheincludedwastebasket,withallthe
wordsandiconsfacingtowardsyou.Theheadunitis
particularlydesignedtoworkonlywiththeintegrated
wastebasket.Theshredderisequippedwithasafety
interlockingmechanism,whichpreventstheshredder
fromworkingwhentheheadunitislifted,removed,
oraccidentallyknockedover.Theshredderwillnot
functionunlesstheheadunitisproperlymountedas
pictured.
4)Ifusingaplasticbagtolinethewastebasket,pleaseremoveit.Thismaycausetheshredder
nottooperateproperly.
5)Theactivationsensoroftheshredderislocatednearthecenterofthefeedslot.Besureto
feeddirectlyintothecenterareatoactivatethemachine(especiallyappliestosmaller
piecesofpaperorcreditcards).
 Theshredderrunsin“Rev(Reverse)”modebutnotin“Auto(On)”mode.
Whilein“Auto”mode,themotorwillnotstartrunninguntilpaperisinsertedintothe
feedslot.Settheunitto“Auto”andinsertpapertoshred.Thesensorthatactivatesthe
shredderinAutomodeislocateddirectlyinthecenteroftheslot.Ifthepaperyouare
insertingisnarrow,itmaynotbeactivatingtheopticalsensor.Itisalsopossiblethatthe
feedslothasbecomeblockedwithpaper.Insertanindexcardoranyrigidsheetofcard-
stock(oldgreetingcardorfoldedlefolder),directlyinthecenterofthefeedslot,while
applyingforcetohelppushthejammedpaperthrough.Thiswillusuallyclearanypaper
blockage.
 Howtoclearapaperjamintheshredder.
1)SwitchtheshredderoverintoReverse(REV)mode.WhileinReverse,theshredderwillback
upandloosenthejammedpaper.Ifrequired,youmayneedtotugandremoveseveral
sheetstoeectivelyclearthemachine.Whenjammedpaperisloosenedorremoved,
Troubleshooting