What to do if there is video but no sound on Amazon Fire TV Stick TV Accessories?
If you're getting video but no sound on your Amazon Fire TV, first ensure that the TV audio isn't muted. If you have the Amazon Fire TV device connected to an AV receiver, verify that the receiver is turned on. Also, from the Home screen, go to Settings > Display And Sounds > Dolby Digital Output and ensure Dolby Digital Plus is set to OFF.
What to do if my Amazon Fire TV Accessories device is on, but nothing is on the screen?
If your Amazon Fire TV device is on but the screen is blank, ensure the TV is on and set to the correct channel or HDMI input. If connected through an A/V receiver, try connecting the Amazon Fire TV device directly to the TV. Disconnect other devices from the TV's HDMI ports. You might also try setting the TV to a different resolution (1080P or 720P). Alternatively, press and hold the Up and Rewind buttons on the remote for 5 seconds. The device will cycle through available resolutions, pausing for 10 seconds on each. The indicator light will blink yellow. Select 'Use Current Resolution' if you see the correct resolution.
What to do if I have problems purchasing or accessing content on Amazon TV Accessories?
If you're having trouble purchasing or accessing content on your Amazon Fire TV device, first confirm that it's connected to the Internet, as an internet connection is required to buy, stream, and sync content. You can verify your internet connection by going to Home, then select Settings > System > Wi-Fi. Also, verify that your 1-Click payment method is set up correctly.
How to fix specific app issues on Amazon Fire TV Stick TV Accessories?
To address specific app issues on your Amazon Fire TV, navigate from the Home screen to Settings > Applications > Manage All Installed Applications. Select the app you're having trouble with. From there, you can change settings, move the app between internal and USB storage (Amazon Fire TV only), clear data, clear cache, force stop, or uninstall the application.
Why are movies, photos, or purchased content not showing on Amazon Fire TV Stick?
If movies, photos, or purchased content are not showing on your Amazon Fire TV device, verify that your device is registered to the correct Amazon account.
How to reset Amazon Instant Video PIN on Amazon TV Accessories?
To reset your Amazon Instant Video PIN, go to Amazon Instant Video Settings. In the Your Amazon Instant Video PIN section, enter a 5-digit number to set up your PIN, or click View/Edit Your PIN to change your current PIN.
What to do if I can't access USB storage on Amazon Fire TV Stick?
If you're unable to access USB storage on your Amazon Fire TV device, ensure you are using a supported USB device. Try ejecting the USB storage by going to Settings > System > USB Storage > Eject. Wait for the confirmation before safely removing the device. Then, remove the USB device and plug it back in.
General| Graphics card | Mali-450 MP4 |
|---|---|
| Audio decoders | Dolby Digital 5.1 |
| Processor cores | 4 |
| Supported video modes | 720p, 1080p |
| Card reader integrated | - |
| Processor manufacturer | Mediatek |
| Audio formats supported | AAC, AAC+, AMR-NB, AMR-WB, EAC3, FLAC, HE-AAC, HE-AAC v2, LC-AAC, MIDI, PCM, Vorbis, WAVE |
| Image formats supported | BMP, GIF, JPEG, PNG |
| Video formats supported | H.264, H.265 |
| Works with Amazon Alexa | Yes |
| Maximum video resolution | - pixels |
| Internal storage capacity | 8 GB |
| Product color | Black |
| Internal memory | 1024 MB |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) |
| Bluetooth version | 4.1 |
| USB ports quantity | 0 |
| Micro-USB ports quantity | 1 |
| Power source | AC adapter |
Weight and Dimensions| Depth | 12.6 mm |
|---|---|
| Width | 30 mm |
| Height | 85.9 mm |
| Weight | 32 g |
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