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AE-MC12N & MC22N
Operation Manual
773.376.0800 (P) • 773.376.2010 (F) • 3131 S. Canal St. Chicago, IL 60616
Revision 10/2015
Troubleshooting
Issue Cause Solution
During operation, the motor
unit sounds abnormal or is
straining
Trying to cut completely
frozen meat
Remove the meat from the cutter and let the meat thaw
before continuing to cut the product
Blade edges have worn or
dulled
Replace the blades
During operation the cutter
makes a squeaking noise
Knob is fasten too tight
Loosen the minor adjustment knob located on the front of
the cutter. This will relieve pressure on the blades
Motor unit stops working
suddenly during operation
NOTE: If motor constantly
stops and you need to reset
often, there may be an
additional hazard. Stop use
and contact American Eagle
Machine has been
overloaded
Turn the forward/reverse switch to OFF. Let the unit cool
off for 10-15 minutes before starting again. Press the
Reset button, then resume
Tightening knob is fastened
too tightly, or there is an
obstruction within the cutter
head
Turn the forward/reverse switch to OFF. Let the unit cool
off for 10-15 minutes. Remove the meat cutter attachment
from the motor, inspect the cutter head and be sure to
remove all obstructions in the attachment. Press the reset
button, then resume
During cutting, meat backs
up the cutter opening
Blade edges have worn or
dulled
Replace the blades
During cutting, the meat
output is not smooth
Meat is too warm Chill the meat to 32ºF-34ºF (0ºC-1ºC)
Tightening knobs are too
tight
Loosen the tightening knobs. Hand tighten the tightening
knob. (adjustment knob should be loose enough to loosen
by hand)
Cutter opening is partially
blocked
Turn the forward/reverse switch to OFF. Let the unit cool
off for 10-15 minutes. Remove housing and remove
block.
Blade edges have worn or
dulled
Replace the blades
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