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American Standard Town Square S - User Manual

American Standard Town Square S
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RECOMMENDED TOOLS AND MATERIALS
Putty Knife Regular Screwdriver Adjustable Wrench Sealant Tape Measure
Hacksaw Wax Ring/Gasket Flexible Supply Tube Closet Bolts Carpenters Level
1 REMOVE OLD TOILET
a. Close toilet supply valve and flush tank completely. Towel or sponge remaining water from tank and bowl.
b. Disconnect and remove supply line. NOTE: If replacing valve, first shut off main water supply!
c. Remove old mounting hardware, remove toilet and plug floor waste opening to prevent escaping sewer gases.
d. Remove closet bolts from flange and clean away old wax, putty, etc. from base area.
NOTE: Mounting surface must be clean and level before new toilet is installed!
SAVE FOR FUTURE USE
2
CAUTION: PRODUCT IS FRAGILE. TO AVOID BREAKAGE AND POSSIBLE INJURY HANDLE WITH CARE!
Product names listed herein are trademarks of AS America, Inc.
© AS America, Inc. 2019
NOTE: Pictures may not exactly define contour of china and components.
Town Square
®
S
1.28 gpf / 4.8 Lpf 2-piece Toilet
Model
3851A
- Elongated, Right Height
®
with Seat
7302427-100 (3/19)
INSTALLATION INSTRUCTIONS
CARE AND MAINTENANCE
Thank you for selecting American Standard - the benchmark of fine quality for over 140 years. To ensure this product is
installed properly, please read these instructions carefully before you begin. (Certain installations may require
professional help.) Also be sure your installation conforms to local codes.
!
ROUGHING-IN DIMENSIONS:
NOTE: Distance from wall to closet flange centerline must be as listed below:
IMPORTANT: Water supply on
the wall is required at 2-1/4" or
8" from centerline of the toilet
(see rough-in). First suggested
position is hidden behind the
toilet. The geometry of the toilet
gives space for this installation.
The second suggested position
is next to the toilet. Between
these two positions, the space
for the supply between wall and
toilet is limited to 3-1/2". In this
case, check your supply and
hose dimensions.
30-1/4"
(768mm)
8-1/8"
(207mm)
3-3/8"
(87mm)
1"
(26mm)
18-1/2"
(470mm)
18-7/8"
(480mm)
3-1/2"
(88mm)
2-3/4"
(70mm)
8-1/2"
(217mm)
14-5/8"
(373mm)
12-3/4"
(326mm)
16-1/2"
(419mm)
16-5/8"
(722mm)
31-1/8"
(791mm)
12"
(305mm)
FINISHED
FLOOR
SUPPLY
AS
REQUIRED
(position 1 or
position 2)
6"
(152mm)
5-1/2"
(140mm)
14-3/4"
(376mm)
14"
(356mm)
8"
(204mm)
2-1/4"
(57mm)
2-1/4"
(57mm)

Questions and Answers

  • M
    Mark JonesJul 27, 2025
    Why my American Standard toilet does not shut off?
    • C
      carsonjimJul 28, 2025
      If your American Standard toilet does not shut off, it could be due to several reasons: * The flush valve chain might be too tight, preventing the flush valve from closing properly. Try readjusting the chain length. * The flush valve seat or flapper may be worn or deformed. In this case, shut off the water supply and replace the flush valve. * Sand or debris could be lodged in the water control. To resolve this, shut off the water supply, remove the cap, and clean the components.
  • J
    Jacob FigueroaAug 2, 2025
    Why does my American Standard toilet have a poor or sluggish flush?
    • J
      Jonathan ChaneyAug 2, 2025
      If your American Standard toilet exhibits a poor or sluggish flush, it could be due to: * A low bowl water level. Ensure the refill tube is correctly connected to the water control and inserted into the tank overflow without any kinks or damage. * A partly closed supply valve. Fully open the supply valve and ensure the correct supply tube size is used. * A partially clogged trapway, drain pipe, or vent. Remove any obstructions; if necessary, consult a plumber. * Low supply pressure. The normal supply pressure should be at least 20 psi.
  • K
    Kathy CantrellAug 6, 2025
    Why American Standard toilet does not flush?
    • L
      lbonillaAug 7, 2025
      Your American Standard toilet may not flush due to: * A closed water supply valve. Open the valve to allow water to fill the tank. * A blocked supply line. Shut off the water supply, disconnect the supply line, inspect all gaskets and washers, and reassemble. Also, inspect Fluidmaster maintenance. * A flush valve chain that is too loose or disconnected. Readjust the chain length as needed. * Sand or debris lodged in the water control. Shut off the water supply, remove the cap, and clean the components.
  • E
    Elizabeth MendozaAug 11, 2025
    What to do if American Standard toilet flush valve is leaking?
    • C
      Christopher HendersonAug 11, 2025
      If the flush valve of your American Standard toilet is leaking, it's likely due to it being worn, dirty, or misaligned with the tank ball or flapper. The suggested solution is to replace it with a new flapper.
  • D
    Debra ElliottAug 16, 2025
    How to fix American Standard toilet fill valve that shuts off but continues to leak?
    • A
      Anne AlvaradoAug 16, 2025
      If the fill valve in your American Standard toilet shuts off but continues to leak, it's likely because the end of the refill tube is inserted into the overflow pipe below the water level in the tank. Attach the refill tube to the overflow pipe using the "S" clip provided.
  • W
    Whitney Garcia MDAug 22, 2025
    Why does the fill valve in my American Standard toilet turn off and on during periods of non-use?
    • J
      Jennifer JacksonAug 22, 2025
      If the fill valve in your American Standard toilet turns off and on during periods of non-use, it's likely because the end of the refill tube is inserted into the overflow pipe below the water level in the tank. Attach the refill tube to the overflow pipe using the "S" clip provided.

Summary

Toilet Installation and Maintenance Guide

Product Model and Specifications

Details the American Standard Town Square S toilet model, its flushing capacity, and design features.

Recommended Tools and Materials

Lists essential tools and materials required for the toilet installation process.

Remove Old Toilet

Step-by-step instructions for safely disconnecting and removing the existing toilet.

Roughing-In Dimensions

Provides critical measurements for toilet placement relative to the wall and floor.

Toilet Installation Steps

Install Closet Bolts

Guide on correctly installing closet bolts into the toilet flange for secure mounting.

Install Wax Seal

Instructions for applying the wax ring and sealant to create a watertight seal at the base.

Position Toilet on Flange

Details on carefully placing the toilet bowl onto the flange and closet bolts.

Install Toilet Bowl and Tank

Steps for seating the toilet bowl, tightening nuts, and attaching the tank.

Install Toilet Seat

Guidance on installing the toilet seat according to manufacturer instructions.

Water Supply and Adjustments

Water Supply Connection Types

Illustrates different water supply connection types and required parts for proper installation.

Connect Water Supply

Instructions on how to tighten the water supply coupling nut to prevent leaks.

Fill Valve Components

Diagram identifying key parts of the toilet's fill valve system.

Adjust Water Level and Flush

Guidance on adjusting the water level in the tank and troubleshooting flush issues.

Care and Cleaning Recommendations

Advises on proper cleaning methods and warns against using certain chemicals.

Troubleshooting and Support

Troubleshooting Fill Valve Issues

Addresses common problems with the fill valve, such as leaks or slow refilling.

Toilet Performance Troubleshooting

A table listing common toilet problems, their possible causes, and corrective actions.

Manufacturer Contact Information

Provides contact details for American Standard and Fluidmaster for support and warranty.

American Standard Town Square S Specifications

General IconGeneral
BrandAmerican Standard
ModelTown Square S
CategoryToilets
LanguageEnglish

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