www.ampereelectric.co.uk
Care and Maintenance
Cleaning your e-bike
To clean your e-bike either use a recommend e-bike cleaner or warm soapy water. Once you have
finished washing your e-bike make sure you dry it with a dry, soft cloth. Try to keep the mechanical
parts lubricated after every wash. Your e-bike will work more efficiently and make riding more enjoyable
if the e-bike is cared for. Please visit your local bike shop for a suitable cleaning or maintenance products.
E-bike storage
1. Avoid leaving your e-bike in the rain for long periods of time, or in damp conditions: always store in
a dry place. If the e-bike does become wet always dry with a dry, soft cloth when you have finished
using it.
2. Avoid leaving your e-bike in direct sunlight for long periods of time, this can cause the metal to get
extremely hot and electrical components to overheat causing them to fail. Try to find shade or cover.
3. If you are storing the e-bike for long periods of time remove the battery and store it separately at
temperatures between 15 °C (59 °F) and 25 °C (77 °F) in a dry area. A cupboard under the stairs is a
good example.
4. Keep the battery fully charged when not in use, this will help increase the life of the battery.
Battery information
1. Do not charge at temperatures below 0 °C (32 °F)
2. Switch off battery before charging. (If the battery has a switch on it).
3. Batteries can be charged on or off the e-bike.
4. Charge your battery on a flat solid surface in an area that allows airflow.
5. Do not cover the battery or charger whilst charging.
6. Only use a charger supplied by Ampere.
Modifications
Do not attempt to modify, repair or replace any of the electrical parts on your e-bike. This will
invalidate your warranty. Any repair work must be completed by an approved repair centre. Please
visit your local dealer or contact enquiries@ampereelectric.co.uk to find your nearest repair centre.
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