Ampler Curt - Post-Delivery Procedures; Pedelec Unpacking Instructions; Manual Pedelec Carrying Guide

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V1.1, 24.04.19
controls the hardware). To guarantee the best riding
experience, we recommend keeping your bike’s Firm-
ware up to date.
Firmware update is done via the Ampler mobile app. If
your bike is connected to the app, you will get a noti-
cation in your app about the new available Firm-
ware. Please go to the Vehicle seings to update your
Firmware.
Before starting the update, make sure:
• You have the latest Ampler app version
• You have internet connection on your phone
• Your phone’s baery is not running low
• The baery level of the bike is more than 25%
• You have registered and paired the app with your
bike
The update is done over Bluetooth in several steps.
All the steps are almost identical, and they need to
be done in a row. This means that aer completing
the rst update, if there will be a second update still
available – you will also need to complete this. The
updates should take about a minute to complete.
If you experience any problems with updating the
Firmware, please follow troubleshooting instructions
below.
Flow A
1. Turn Bluetooth OFF
2. Turn Bluetooth ON
3. Wait 10 seconds for connecting
If there is no connection, start ow B. If the connec-
tion is established, check if there is another Firmware
update available and complete that one as well.
Flow B
1. Close the Ampler app on the background
2. Go to Bluetooth seings
3. Find the Ampler Bike Bluetooth ID under your Blue-
tooth devices and click the “Info” buon. Press
“Forgot This Device”
4. Turn Bluetooth OFF and then back ON under seings
5. Open the Ampler app
Electric system support
Troubleshooting the
Firmware update