The appliance is not
connected to mains power
outlet socket.
Connect the appliance into a mains power outlet
socket.
The ingredients fried
in the fryer are not
done.
The amount of ingredients
in the basket is too high.
Place smaller batches of ingredients in the basket.
Smaller batches are fried more evenly.
The set temperature is too
low.
Set the temperature to the required temperature
setting (refer to the above cooking manual).
The preparation time is too
short.
Set the timer to the required preparation time.
The ingredients are
fried unevenly in the
fryer.
Certain types of ingredients
need to be tossed/turned
halfway during the cooking
process.
Ingredients that lie on top of or across each other
(e.g. fries) need to be tossed/turned halfway during
the cooking process (refer to the cooking manual).
Fried snacks are not
crispy when they
come out of the fryer
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush some oil onto the
snacks for a crisper result.
Can’t slide the pan
into the appliance
properly
There are too much
ingredients in the basket.
Do not fill the ingredients over the “MAX” mark
in the basket.
The basket is not placed in
the pan properly.
Push the basket down into the pan until you hear a
‘click’.
White smoke comes
out from the
appliance.
You are preparing greasy
ingredients.
When you fry greasy ingredients in the fryer, a
large amount of oil will leak into the pan. The oil
produces white smoke and the pan may heat up
more than usual. This does not affect the appliance
or the end result.
The pan still contains
grease residues from
previous use.
White smoke is caused by grease heating up in the
pan. Make sure you clean the pan properly after
each use.
Fresh chips are fried
unevenly in the fryer.
Not using the right potato
type.
Use fresh potatoes and make sure that they stay
firm during frying.
The potato chips are not
rinsed properly before
frying.
Rinse the potato chips properly to remove starch
from the outside of the fries.
Fresh chips are not
crispy when they
come out of the fryer
The crispiness of the chips
depends on the amount of
oil and water in the fries.
Make sure to dry the potato chips properly before
adding the oil.
Cut the potato chips smaller for a crispier result.
Add slightly more oil for a crisper result.