Service
EU WARRANTY FOR AOC MONITORS
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
AOC International (Europe) B.V. is not responsible for any damaged during transport due to improper packing. AOC
International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
• Improper installation or maintenance
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authorized source
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
• Improper environments like humidity and dusts
• Damaged by violence
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
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If the product appears to be defective, please contact your local dealer or refer to the service and support section
on
www.aoc-europe.com for warranty instructions. Deliver the product freight pre-paid, along with the dated
proof of purchase, to the AOC Certified or Authorized Service Center under the following condition:
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